Tillys.com Phone Number

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Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 4

Reasons customers like you called recently

i ordered something to be delivered at *** boylston st boston mass which is emerson col...
Missing package. Order number: ********
Hello. I placed an order on **th october and my card payment has been pending for * day...
I placed an order on the **th and my other * pairs of shoes came in and i wanted to tra...
My husband’s incredible Tilley Hat has drawn its last breath. We purchased it for a tri...
received my order but its damaged
I had a problem with FedEx, I was in contact with you guys & FedEx for ** hours on Chri...
What is the estimated arrival of my order?
Your request (******) has been updated. To add additional comments, reply to this email...
not sure if my order has been backtrxetd
I ordered the wrong size, I just want to exchange an item and I’m just not sure how to
Aldo it is claimed that my order was delivered on Saturday , I still don't have it!!!
order **********Trying to make a return but the return label did not go to the printer...
I tracked my package and it says it was delivered yesterday but i have not recieved it...
Never arrived at address for delivery
See more recent reasons for calling

Help me with my issue

Customer Number 866-484-5597 - by the Numbers

Phone number to dial866-484-5597
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:15am
Navigate phone maze to a humanPress 4
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)2
Alternate methodschat, phone, web
Quality of communication94%
Quality of help93%
Customer votes585
Information last updatedTue Jan 24 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Tillys.com's Best Toll-Free/800 Customer Phone Number

This is Tillys.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tillys.com agent. This phone number is Tillys.com's Best Phone Number because 2,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-484-5597 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tillys.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or phone or web. In total, Tillys.com has 1 phone number. It's not always clear what is the best way to talk to Tillys.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Tillys.com - by phone or otherwise

While 866-484-5597 is Tillys.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Tillys.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Tillys.com.

What is GetHuman's Relationship to Tillys.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tillys.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our HMRC Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like HMRC or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Tillys.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Tillys.com contacts
Tillys.com Phone Number
Tillys.com Live ChatBEST
Tillys.com Help Desk
General customer information

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