Tillys.com Phone Number

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Customer service
Current Wait: 4 mins (4m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 4

Reasons customers like you called recently

What is the estimated arrival of my order?
I bought a Herschel bag on black friday and got charged. Today, I realized that I never...
I made an online order and I would like to return an item, when I go to the tillys webs...
My package is missing i need a claim
Tilly hat guarantee**Hat came apart * so to speak * after washing
My tilly hat is discoloured it’s life warranty
Hello, I ordered same day delivery for this item last night and received a email saying...
Did not receive my order but it says delivered
I have a Tilley and it is guaranteed for life .I put it on this morning and it split ac...
Cannot get my promo code to work
Hi. I am waiting for an email to change my password for the past hour. Any reason why i...
My husband has a Tilley hat. On the inside it says “handcrafted with Canadian pershicke...
I want to change my address end your sistem please you always send me my packages and o...
Hey how long do egiftcard get sent ******** it’s only $*
Your request (******) has been updated. To add additional comments, reply to this email...
See more recent reasons for calling

Help me with my issue

Customer Number 866-484-5597 - by the Numbers

Phone number to dial866-484-5597
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:45am
Navigate phone maze to a humanPress 4
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)2
Alternate methodschat, phone, web
Quality of communication74%
Quality of help88%
Customer votes614
Information last updatedSun Dec 05 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Tillys.com's Best Toll-Free/800 Customer Phone Number

This is Tillys.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tillys.com agent. This phone number is Tillys.com's Best Phone Number because 2,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-484-5597 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tillys.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or phone or web. In total, Tillys.com has 1 phone number. It's not always clear what is the best way to talk to Tillys.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Tillys.com - by phone or otherwise

While 866-484-5597 is Tillys.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Tillys.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Tillys.com.

What is GetHuman's Relationship to Tillys.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tillys.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like United Airlines or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Tillys.com Contact Info

All Tillys.com contacts
Tillys.com Phone Number
Tillys.com Live ChatBEST
Tillys.com Help Desk
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