Tillys.com Phone Number

Calling Tillys.com customer service faster by GetHuman

866-484-5597
Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 4

Reasons customers like you called recently

And yeah just pls help me get my order and track it and make sure that it came threw su...
15 days ago
I was over charged on my debit card on a purchase. order number ********. Thank you, Br...
a month ago
hi I ordered a package from you last week and was told I would get it by when I need it...
a month ago
When I open my cart, there is a bar at the top and it says "Your shopping cart can curr...
2 months ago
how do i use a visa gift card for my online order
2 months ago
Package not received tracking is not showing anything
2 months ago
i was in check out of my purchase using my Tillys credit since i could not get my money...
2 months ago
I ordered the wrong size shoe and i just want to exchange it not return
4 months ago
I ordered the wrong size, I just want to exchange an item and I’m just not sure how to
5 months ago
Aldo it is claimed that my order was delivered on Saturday , I still don't have it!!!
5 months ago
order **********Trying to make a return but the return label did not go to the printer...
5 months ago
I tracked my package and it says it was delivered yesterday but i have not recieved it...
6 months ago
Never arrived at address for delivery
6 months ago
My shipping address is wrong.
6 months ago
* Item missing from order
6 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-484-5597 - by the Numbers

Phone number to dial
866-484-5597
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-5pm PST
Best time to dial
3:45pm
Navigate phone maze to a human
Press 4
Average wait
Current wait
3
Rank (among phone numbers)
1
Rank (overall)
2
Alternate methods
chat, phone, web
Quality of communication
71%
Quality of help
91%
Customer votes
586
Information last updated
Sat May 30 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Tillys.com's Best Toll-Free/800 Customer Phone Number

This is Tillys.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tillys.com agent. This phone number is Tillys.com's Best Phone Number because 2,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-484-5597 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Tillys.com we recommend you tell us what issue you are having and then possibly contact them via chat or phone or web. In total, Tillys.com has 1 phone number. It's not always clear what is the best way to talk to Tillys.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Tillys.com - by phone or otherwise

While 866-484-5597 is Tillys.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Tillys.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Tillys.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Tillys.com.

What is GetHuman's Relationship to Tillys.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tillys.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Tillys.com Contact Info

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