Thunderbird Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Thunderbird customer support.

How do I contact Thunderbird customer service?

A:Thunderbird does not have a customer service phone number, but you can contact them through X / Twitter or their website.
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account.

Does Thunderbird offer 24 hour customer service?

A:Not by phone. But you can contact Thunderbird 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Thunderbird Customer Service

There are other ways to contact Thunderbird customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter)

@mozthunderbird - Customer Service
Customer service Twitter specialist.
24 hours, 7 days
Thunderbird, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Thunderbird customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Thunderbird?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Thunderbird, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What are the system requirements for Thunderbird?

Thunderbird is compatible with multiple operating systems, including Windows, macOS, and Linux. The system requirements vary depending on the specific platform. For Windows, Thunderbird requires at least Windows 7 or newer, a Pentium 4 or newer processor, and 1GB of RAM. On macOS, Thunderbird supports versions from macOS 10.9 onwards and recommends at least a Core 2 Duo processor with 2GB of RAM. For Linux, Thunderbird generally requires a recent version of the Linux kernel and GTK library. In terms of storage, Thunderbird suggests a minimum of 200MB of free space for installation. Thunderbird is regularly updated, so it is a good practice to review the official system requirements on the Thunderbird website to ensure compatibility with your specific operating system.

What are Thunderbird's security features?

Thunderbird offers robust security features to protect user data and communication. Firstly, it supports S/MIME encryption, allowing users to encrypt and digitally sign their emails, ensuring privacy and authenticity. Thunderbird also enables OpenPGP encryption for secure email communication. It includes a phishing protection feature that identifies and blocks suspicious emails, safeguarding against online scams. Furthermore, Thunderbird has a junk mail filter, which intelligently detects and filters spam messages. It also supports the use of master passwords to protect stored email account credentials, preventing unauthorized access. With regular security updates and a dedicated security team, Thunderbird ensures a secure email experience for its users.

Is Thunderbird available in other languages?

Yes, Thunderbird is available in multiple languages. It is designed to be a globally accessible email client, and the software has been translated into many different languages. Currently, Thunderbird is available in over 50 languages, including but not limited to English, Spanish, French, German, Chinese, Japanese, Italian, Portuguese, Russian, and Arabic. Users can easily switch the language of Thunderbird by selecting their preferred language during the installation process or by changing the language settings within the Thunderbird interface. This ensures that Thunderbird can be used and understood by a diverse user base around the world, promoting inclusivity and ease of use for individuals from different linguistic backgrounds.

Top Thunderbird customer problems and solutions

Click the link above to get answers to just about any Thunderbird customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Thunderbird's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Thunderbird agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Thunderbird anyways and help you with your issue. Over the last 18 months, 810 customers like you have come in search of a phone number for Thunderbird and helped us confirm they don't have one. Common reasons that people try to call Thunderbird customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Thunderbird first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now Thunderbird doesn't have any phone numbers. It's not always clear what is the best way to talk to Thunderbird representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Thunderbird Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Thunderbird, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Thunderbird customers like yourself.

GetHuman does not provide call center services or customer support operations for Thunderbird. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Thunderbird. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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