The Work Number Customer Service

Phone Number & Contact Info

The Work Number's Best Phone Number

800-367-2884
Toll-free·Calls Customer Service·Most popular The Work Number number
Q:

How do I talk to a live human at The Work Number?

A:Press 1, then 4, then 4, then #, then 0# until transferred
Q:

Does The Work Number offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

The Work Number Customer Phone Numbers

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800-996-7566
Toll-free · 24 hours, 7 days · Press 1, then 1. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Work Number phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 4, then 4, then #, then 0# until transferred
Below are some clips we've found from The Work Number's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the work number customer service line. The work number."
Excerpt from a call with The Work Number
Wednesday, March 27, 2024 1:32 AM

They may ask you to say or enter information

"As a reminder, all work number services are available at w w w dot the work number dot com. If you are an individual calling about a verification for yourself or about your own personal information, press or say one."
Excerpt from a call with The Work Number
Wednesday, May 8, 2024 11:41 PM

What are the hours and when should I call?

The Work Number operates the call center for this 800-367-2884 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 93 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Work Number phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Work Number staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Work Number is Monday. The most busy day to call is Thursday, which averages 625% more phone calls by comparison. Again, this is based on a sample of 93 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call The Work Number

In summation, the best day to call The Work Number is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Work Number staffs the call center well on Monday.

Why Customers Call The Work Number

If you have time to do a bit of reading before you call The Work Number, we recommend you read over some of our problem-specific articles.

What is The Work Number?

The Work Number is a secure and reliable service that provides employment and income verification for employees and employers. It is operated by Equifax, a trusted leader in consumer and business credit reporting. The Work Number allows lenders, landlords, government agencies, and other authorized parties to quickly and easily verify an individual's employment and income details, ensuring accurate decision-making in areas such as loan applications, lease agreements, and public assistance eligibility. Employees can grant consent to have their information shared, and employers regularly provide wage and employment data to The Work Number database. This comprehensive and efficient verification system saves time and reduces fraud while streamlining the verification process for all involved parties.

Is The Work Number accessible for both employers and employees?

Yes, The Work Number is accessible for both employers and employees. It is a secure and confidential automated service that provides employment and income verification for various purposes. Employers can use The Work Number to streamline their verification process, saving valuable time and resources. They can provide pertinent employment details such as job titles, dates of employment, and salary history to authorized verifier organizations. Employees can also benefit from this service by providing their consent to potential verifiers, enabling quick and accurate verification for loan applications, renting, government assistance, and more. Safeguarding the privacy of employee information, The Work Number ensures that only authorized entities can access and use employment data in compliance with industry regulations.

How does The Work Number work?

The Work Number is an automated employment verification service that provides accurate and timely information to organizations that need to verify a person's employment history. It works by gathering employment data from thousands of employers across various industries and securely storing it in a central database. When an authorized verifier, such as a lender or employer, requests employment verification for an individual, The Work Number fetches the relevant data from its database and delivers it electronically. This service ensures that the information provided is up-to-date and eliminates the need for manual verification, saving time and effort for both the verifier and the individual. It simplifies the employment verification process, improves efficiency, and maintains data confidentiality and security.

Top The Work Number customer service problems

Click the link above to get answers to just about any The Work Number customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is The Work Number's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Work Number agent. This phone number is The Work Number's best phone number because 3,570 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-2884 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call The Work Number first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Work Number has 2 phone numbers. It's not always clear what is the best way to talk to The Work Number representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Work Number. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Work Number. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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