How do I talk to a human at this The General Insurance number?
A:Direct to a human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to The General Insurance Contact Us?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
This is the #2 most popular The General Insurance phone number out of 2. Click above to go back to the main customer service number and other contact information, including The General Insurance email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-5pm EST · Must choose an option 2-8, then follow prompts. · For quality purposes, this call may be recorded. If you know your party's 4-digit extension, you may enter it at any time. If you're calling for a new auto insurance quote, press 2. If you've already received a quote and are calling to purchase a policy, press 3. If you already have a policy with The General, press 4. If you're calling to report a new claim or have questions on an existing claim, press 5. If you are an agent or broker, press 6. To access the Dial by Name directory, press 7.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this The General Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
The General Insurance operates the call center for this 800-436-3725 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The General Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The General Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The General Insurance is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call The General Insurance is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The General Insurance staffs the call center well on Thursday.