The Black Dog Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at The Black Dog?
A:Don't press anything, just hold for a representative. You can also use our free service that can talk to The Black Dog for you and report back. Q:
Does The Black Dog offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Black Dog below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Black Dog phone number to document the phone system.
Here is how our research team describes the way the The Black Dog phone system greets you: If you are calling about a recent order, please have your order number ready, and a representative will be with you shortly, or you can leave a message.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold for a representative.
What are the hours and when should I call?
The Black Dog operates the call center for this 800-626-1991 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the The Black Dog call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Black Dog phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Black Dog staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Black Dog is Friday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call The Black Dog
In summation, the best day to call The Black Dog is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this The Black Dog number, but it is also the day with the shortest hold times.
Why Customers Call The Black Dog
If you have time to do a bit of reading before you call The Black Dog, we recommend you read over some of our problem-specific articles.
What is The Black Dog?
The Black Dog is a renowned electronic music group formed in 1989. They are recognized for their innovative sound and have established themselves as leaders in the field. The group's style combines elements of techno, house, and ambient music, resulting in a unique and hypnotic sonic experience. With a successful discography spanning over three decades, The Black Dog continues to create groundbreaking music, blending complex rhythms, haunting melodies, and intricate soundscapes. The group's talent and versatility have earned them a dedicated fan base across the globe. Whether performing live, producing albums, or collaborating with other artists, The Black Dog consistently pushes boundaries and delivers exceptional electronic music that resonates with listeners worldwide.
When and where was The Black Dog established?
The Black Dog was established in 1989 in the city of Leeds, West Yorkshire, England. It was founded by the electronic music trio Ken Downie, Ed Handley, and Andy Turner. These talented musicians came together to create pioneering electronic music, blending various genres such as techno, IDM, and ambient. With their debut album "Bytes" in 1993, The Black Dog gained recognition for their unique sound and experimental approaches. Over the years, they have continued to evolve and push the boundaries of electronic music, releasing numerous albums and EPs that have garnered critical acclaim. Despite lineup changes, The Black Dog remains an influential and respected force in the music industry.
What is The Black Dog's privacy policy?
The Black Dog values the privacy of our customers and we are committed to safeguarding their personal information. Our privacy policy ensures that any data collected from customers is used only for the purpose of enhancing their shopping experience and providing top-quality service. We collect limited personally identifiable information, such as names and contact details, which is securely stored and only accessible by authorized personnel. Rest assured, we do not share or sell customer information to third parties for marketing purposes. To facilitate online transactions, we may share necessary data with trusted partners to process payments securely. By visiting our website or making a purchase, customers agree to our privacy practices. For more details, please refer to the privacy policy section on our website.
Top The Black Dog customer service problems
Click the link above to get answers to just about any The Black Dog customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More The Black Dog Customer Service Contacts
There are of course other ways to contact The Black Dog customer service besides the phone. Below we list the best ones, by medium.
The Black Dog Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and The Black Dog will reply our your email.
The Black Dog Customer Help Desk / Web Support
As a last, sometimes only, resort- The Black Dog customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Black Dog's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Black Dog agent. This phone number is The Black Dog's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-626-1991 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call The Black Dog first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, The Black Dog has 1 phone number. It's not always clear what is the best way to talk to The Black Dog representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Black Dog. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Black Dog. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.