Textbooks.com Customer Service

Phone Number & Contact Info

Textbooks.com's Best Phone Number

Toll-free·Calls Customer Service·Most popular Textbooks.com number

How do I talk to a live human at Textbooks.com?

A:Calling this Textbooks.com number should go right to a real human being

Does Textbooks.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Textbooks.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Textbooks.com number should go right to a real human being
In fact, much of this information on this page is superfluous because this Textbooks.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Textbooks.com operates the call center for this 877-292-6442 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 628 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Textbooks.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Textbooks.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Textbooks.com is Saturday. The most busy day to call is Tuesday, which averages 53% more phone calls by comparison. Again, this is based on a sample of 628 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Textbooks.com

In summation, the best day to call Textbooks.com is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Textbooks.com

If you have time to do a bit of reading before you call Textbooks.com, we recommend you read over some of our problem-specific articles.

Can I rent textbooks on Textbooks.com?

Yes, you can rent textbooks on Textbooks.com. Renting textbooks is a convenient and cost-effective option for students. By renting, you can save money compared to buying new textbooks. To rent a textbook, simply search for the desired book on the website and select the rental option if available. Rental periods typically range from a semester to a quarter, and you can easily extend or return your rentals by accessing your account on Textbooks.com. When renting textbooks, it is important to keep them in good condition and avoid excessive highlighting or writing, as there may be additional charges for damage. Renting textbooks is a popular choice among students as it offers affordability, flexibility, and accessibility for their academic needs.

Can I sell my used textbooks on Textbooks.com?

Yes, you can sell your used textbooks on Textbooks.com. We understand that textbooks can be expensive, which is why we offer a platform for students to sell their used books and potentially earn some extra cash. To sell your textbooks, simply create an account on our website and navigate to the "Sell" section. Here, you can search for your textbook by ISBN or title and find its current buyback price. If your book is eligible for buyback, you can add it to your cart and proceed to checkout. Once your buyback order is initiated, you will receive a prepaid shipping label to send your books to us. After processing, we will issue payment to you. Selling your used textbooks on Textbooks.com is not only convenient but also helps fellow students save on their educational expenses.

Top Textbooks.com customer service problems

Click the link above to get answers to just about any Textbooks.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Textbooks.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Textbooks.com agent. This phone number is Textbooks.com's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-292-6442 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Textbooks.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Textbooks.com has 1 phone number. It's not always clear what is the best way to talk to Textbooks.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Textbooks.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Textbooks.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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