Tennessee Valley Authority Customer Service

Phone Number & Contact Info

Tennessee Valley Authority's Best Phone Number

865-632-2101
Calls Customer Service·Most popular Tennessee Valley Authority number
Q:

How do I talk to a live human at Tennessee Valley Authority?

A:Calling this Tennessee Valley Authority number should go right to a real human being
Q:

Does Tennessee Valley Authority offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tennessee Valley Authority phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Tennessee Valley Authority number should go right to a real human being
In fact, much of this information on this page is superfluous because this Tennessee Valley Authority phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Tennessee Valley Authority operates the call center for this 865-632-2101 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tennessee Valley Authority phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tennessee Valley Authority staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tennessee Valley Authority is Friday. The most busy day to call is Monday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Tennessee Valley Authority

In summation, the best day to call Tennessee Valley Authority is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tennessee Valley Authority staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Tennessee Valley Authority

If you have time to do a bit of reading before you call Tennessee Valley Authority, we recommend you read over some of our problem-specific articles.

What is the Tennessee Valley Authority?

The Tennessee Valley Authority (TVA) is a federally owned corporation established in 1933 as part of President Franklin D. Roosevelt's New Deal. It serves as a provider of electricity and as an economic development agency for the Tennessee Valley region. The primary mission of TVA is to generate affordable, reliable, and clean energy. It does so by operating multiple power generating facilities, including hydroelectric dams, nuclear plants, and natural gas-fired plants. TVA also focuses on managing flood control, improving navigation, and fostering economic growth through job creation, education, and environmental stewardship. It plays a vital role in supporting the development of industries, improving water resources management, and providing recreational opportunities in the Tennessee Valley.

How was the Tennessee Valley Authority established?

The Tennessee Valley Authority (TVA) was established in 1933 as part of President Franklin D. Roosevelt's New Deal program. It was created to tackle the challenges faced by the Tennessee Valley region, which suffered from poverty, flooding, and lack of electricity. The TVA was formed through the passing of the Tennessee Valley Authority Act by the U.S. Congress. This act gave the TVA jurisdiction over the Tennessee River and its tributaries, granting it the authority to improve navigation, provide flood control, promote agriculture and industry, and generate hydroelectric power. The TVA's establishment aimed to boost economic development, provide electricity to rural areas, and improve the overall living conditions in the Tennessee Valley. Today, the TVA continues to serve as a federally-owned corporation that balances environmental stewardship, economic growth, and regional development in the Tennessee Valley.

What is the mission of the Tennessee Valley Authority?

The mission of the Tennessee Valley Authority (TVA) is to serve the people of the Tennessee Valley by providing reliable and affordable electricity, promoting economic development, and protecting the environment. As a federal corporation, TVA strives to be a catalyst for growth by generating and delivering clean, low-cost energy to millions of residents in the region. By actively engaging in power generation, transmission, and distribution, TVA ensures a reliable grid and drives economic progress in the Valley. Moreover, the agency is committed to environmental stewardship, aiming to reduce carbon emissions and protect natural resources while supporting economic sustainability. With a focus on delivering essential services and fostering regional prosperity, TVA remains dedicated to improving the quality of life for the people it serves.

Top Tennessee Valley Authority customer service problems

Click the link above to get answers to just about any Tennessee Valley Authority customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Tennessee Valley Authority's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tennessee Valley Authority agent. This phone number is Tennessee Valley Authority's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 865-632-2101 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Tennessee Valley Authority first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tennessee Valley Authority has 1 phone number. It's not always clear what is the best way to talk to Tennessee Valley Authority representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tennessee Valley Authority. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tennessee Valley Authority. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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