Teavana Customer Service

Phone Number & Contact Info

Teavana's Best Phone Number

Toll-free·Calls Customer Service·Most popular Teavana number

How do I talk to a live human at Teavana?

A:Calling this Teavana number should go right to a real human being

Does Teavana offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-6pm EST. The least busy day is Wednesday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Teavana phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Teavana number should go right to a real human being
In fact, much of this information on this page is superfluous because this Teavana phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Teavana operates the call center for this 877-832-8262 phone number Mon-Fri 8:30am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Teavana phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Teavana staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Teavana is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Teavana

In summation, the best day to call Teavana is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Teavana staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Teavana

If you have time to do a bit of reading before you call Teavana, we recommend you read over some of our problem-specific articles.

What is Teavana?

Teavana is a renowned specialty tea retailer offering a diverse range of high-quality teas and tea-related products. Our mission is to inspire a lifelong passion for tea by providing customers with a delightful and immersive experience. At Teavana, you'll discover an extensive selection of loose-leaf teas sourced from around the world, featuring various flavors and types including green, black, white, herbal, and oolong teas. We're committed to providing premium teas, meticulously sourced and blended to ensure exceptional taste and freshness. In addition to our tea offerings, we also provide innovative tea-making accessories like teapots, infusers, and tumblers to enhance your tea experience. Teavana is an ideal destination for tea enthusiasts and anyone looking to explore the world of exceptional teas.

Are Teavana teas caffeinated?

Teavana offers a diverse range of teas, some of which contain caffeine while others are caffeine-free. The caffeine content varies based on the type of tea. For those seeking a gentle and soothing experience, Teavana offers a selection of herbal, rooibos, and fruit-infused teas that are naturally caffeine-free. Alternatively, for tea lovers looking for an energizing boost, Teavana provides teas like black, green, oolong, and white teas, which typically contain caffeine. However, it's important to note that Teavana also offers decaffeinated versions of various teas for individuals who prefer to limit their caffeine intake. Whether you're after a calm moment or a stimulating beverage, Teavana has a wide selection to meet your preferences and needs.

Where can I find Teavana stores?

Teavana stores are conveniently located throughout the United States. To locate your nearest Teavana store, simply visit our website and click on the "Store Locator" option. This will take you to a user-friendly map that allows you to search by city, state, or zip code. The map will display all Teavana locations within your specified area. Additionally, you can filter the search results by store features, such as drive-thru availability or in-store pickup. We strive to make Teavana accessible to everyone, so whether you're in a bustling city or a suburban neighborhood, there's likely a Teavana store nearby. Visit us today to explore our wide range of premium teas and accessories.

Top Teavana customer service problems

Click the link above to get answers to just about any Teavana customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Teavana Customer Service Contacts

There are of course other ways to contact Teavana customer service besides the phone. Below we list the best ones, by medium.

Teavana Customer Help Desk / Web Support

teavana.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Teavana customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Teavana's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Teavana agent. This phone number is Teavana's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-832-8262 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Teavana first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Teavana has 1 phone number. It's not always clear what is the best way to talk to Teavana representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Teavana. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Teavana. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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