Taylor Bean & Whitaker Customer Service

Phone Number & Contact Info

Taylor Bean & Whitaker's Best Phone Number

888-225-2164
Toll-free·Calls Customer Service·Most popular Taylor Bean & Whitaker number
Q:

How do I talk to a live human at Taylor Bean & Whitaker?

A:For Customer Service Insurance/Escrow Dept Ext 11259 Still long wait times but gets you to a person
Q:

Does Taylor Bean & Whitaker offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

Taylor Bean & Whitaker Customer Phone Numbers

Insurance Department

877-281-5811
Toll-free · 24 hours, 7 days · This is direct to Insurance Department ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Taylor Bean & Whitaker phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Customer Service Insurance/Escrow Dept Ext 11259 Still long wait times but gets you to a person
Below are some clips we've found from Taylor Bean & Whitaker's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hello, and please listen carefully carefully to the following options. As our menu options may have changed. Calls are recorded for quality assurance. We're very excited to tell you about a special promotion for select callers. This will only take a moment. By answering just a few questions, we will find out if this offer is right for you. Are you or is someone in your household fifty years of age or older?
Press one for yes.
Otherwise, press pound."
Excerpt from a call with Taylor Bean & Whitaker
Monday, March 18, 2024 3:15 PM

What are the hours and when should I call?

Taylor Bean & Whitaker operates the call center for this 888-225-2164 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Taylor Bean & Whitaker phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Taylor Bean & Whitaker staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Taylor Bean & Whitaker is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Taylor Bean & Whitaker

In summation, the best day to call Taylor Bean & Whitaker is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Taylor Bean & Whitaker staffs the call center well on Thursday.

Why Customers Call Taylor Bean & Whitaker

If you have time to do a bit of reading before you call Taylor Bean & Whitaker, we recommend you read over some of our problem-specific articles.

What is Taylor Bean & Whitaker?

Taylor Bean & Whitaker was a prominent mortgage lending company based in the United States. Established in 1982, TBW provided a range of mortgage services, including originating, underwriting, and servicing residential mortgages. The company specialized in offering loans that were insured by the Federal Housing Administration (FHA) and the Veterans Administration (VA). During its operation, TBW grew to become one of the largest privately held mortgage lending firms in the country. However, in 2009, the company faced financial troubles and was subsequently forced to shut down. This was primarily due to fraudulent practices, including the sale of fictitious mortgage assets. Following its downfall, TBW's assets were liquidated, and the company no longer exists today.

What services does Taylor Bean & Whitaker offer?

Taylor Bean & Whitaker offers a comprehensive range of services to meet our clients' financial needs. We specialize in mortgage lending, providing various loan options such as conventional mortgages, FHA loans, VA loans, and jumbo loans. We also assist with refinancing existing mortgages to help clients secure lower interest rates or extend the loan term. Additionally, we provide personalized customer service and guidance throughout the loan application process. In addition to mortgage services, we offer investment advisory services, helping clients make informed financial decisions. Our team of experienced professionals is dedicated to ensuring a smooth and efficient experience for our clients, whether they are purchasing a new home, refinancing, or seeking investment advice.

How long has Taylor Bean & Whitaker been in business?

Taylor Bean & Whitaker has been in business since 1982. With almost four decades of experience, we have established ourselves as a trusted and reputable financial services company. Throughout the years, we have built a strong track record of delivering exceptional mortgage and banking services to our clients. Our longevity in the industry is a testament to our commitment to excellence, customer satisfaction, and adaptability to changing market dynamics. We continue to strive for innovation and provide tailored solutions to meet our clients' needs. Our extensive experience empowers us to deliver exceptional results and ensure that our customers receive the highest level of service they deserve.

Top Taylor Bean & Whitaker customer service problems

Click the link above to get answers to just about any Taylor Bean & Whitaker customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Taylor Bean & Whitaker's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Taylor Bean & Whitaker agent. This phone number is Taylor Bean & Whitaker's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-225-2164 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Taylor Bean & Whitaker first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Taylor Bean & Whitaker has 2 phone numbers. It's not always clear what is the best way to talk to Taylor Bean & Whitaker representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Taylor Bean & Whitaker. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Taylor Bean & Whitaker. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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