TaskRabbit Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at TaskRabbit?
Q:
Does TaskRabbit offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for TaskRabbit below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this TaskRabbit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1
Below are some clips we've found from TaskRabbit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling TaskRabbit. Please know that this call may be monitored or recorded for quality assurance purposes.
To better route your call, please select from one of the following options.
Press one if you're a client or are someone who books tasks.
Press two if you're registering to become a tasker."
Excerpt from a call with TaskRabbit
Tuesday, January 23, 2024 9:47 PM
The first phone menu
"Thank you for calling TaskRabbit. Please know that this call may be monitored or recorded for quality assurance purposes.
To better route your call, please select from one of the following options.
Press one if you're a client or are someone who books tasks.
Press two if you're registering to become a tasker.
Or press three if you're a tasker."
Excerpt from a call with TaskRabbit
Monday, June 3, 2024 1:49 PM
What are the hours and when should I call?
TaskRabbit operates the call center for this 844-340-8275 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 448 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the TaskRabbit call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TaskRabbit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TaskRabbit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TaskRabbit is Sunday. The most busy day to call is Monday, which averages 356% more phone calls by comparison. Again, this is based on a sample of 448 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call TaskRabbit
In summation, the best day to call TaskRabbit is Friday.
Why Customers Call TaskRabbit
If you have time to do a bit of reading before you call TaskRabbit, we recommend you read over some of our problem-specific articles.
How Do I Delete My Account on TaskRabbit?
Discover the steps to successfully delete your TaskRabbit account and ensure a seamless process for account closure. This guide provides clear instructions on navigating TaskRabbit's platform to permanently delete your account when you no longer need its services.
How Do I Recover My Account on TaskRabbit?
Account recovery on TaskRabbit is typically a simple process that ensures you can continue using the platform's services without interruption. Whether you're dealing with a forgotten password, hacked account or suspension, knowing the steps to recover your account is essential. By following the outlined steps and adhering to security tips, you can maintain a secure TaskRabbit account and enjoy a seamless experience on the platform.
Top TaskRabbit customer service problems
Click the link above to get answers to just about any TaskRabbit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to TaskRabbit, and their purpose. Are any of these similar to the reason you are trying to call?
Waiting on hold: "I'm fine to wait on the line."- From a call lasting 39m 31s , Jul 19, 2024 8:41 PM
Need help hanging cabinet: "I'm having trouble hanging a Besta cabinet on the wall."- From a call lasting 240m 2s , Jul 16, 2024 9:54 PM
Joining Zoom meeting for tasker workshop: "I thought someone should just call me about, you know, some kind of workshop."- From a call lasting 2m 56s , Jul 11, 2024 8:08 PM
Update contact info: "I'm unable to update my old phone number on the TaskRabbit app."- From a call lasting 3m 4s , Mar 10, 2024 8:22 PM
Safety concerns during task: "I feel very unsafe doing this task."- From a call lasting 14m , Feb 23, 2024 8:57 PM
Unprofessional behavior from tasker: "I thought that was the most unprofessional thing."- From a call lasting 8m 16s , Feb 7, 2024 3:23 PM
Trouble finding local taskers: "I keep getting connected to taskers located far away from me, in places like Brooklyn, when I need someone for a job near Pennsylvania."- From a call lasting 23m 18s , Feb 2, 2024 3:13 PM
Concerns about credit card info: "I had a question because I have deleted my account, but I would like to make sure that my credit card number is not on the TaskRabbit website."- From a call lasting 12m 13s , Jan 23, 2024 9:47 PM
More TaskRabbit Customer Service Contacts
There are of course other ways to contact TaskRabbit customer service besides the phone. Below we list the best ones, by medium.
TaskRabbit Customer Help Desk / Web Support
As a last, sometimes only, resort- TaskRabbit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is TaskRabbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TaskRabbit agent. This phone number is TaskRabbit's best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-340-8275 include Technical Support, Billing, Account Access, Problem With the App, Trouble Receiving a Payment and other customer service issues. Rather than trying to call TaskRabbit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TaskRabbit has 1 phone number. It's not always clear what is the best way to talk to TaskRabbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TaskRabbit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TaskRabbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.