How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TaskRabbit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from TaskRabbit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling TaskRabbit. Please know that this call may be monitored or recorded for quality assurance purposes.
To better route your call, please select from one of the following options.
Press one if you're a client or are someone who books tasks.
Press two if you're registering to become a tasker."
Excerpt from a call with TaskRabbit
Tuesday, January 23, 2024 9:47 PM
The first phone menu
"Thank you for calling TaskRabbit. Please know that this call may be monitored or recorded for quality assurance purposes.
To better your call, please select from one of the following options.
Please know that this call may be monitored or recorded for quality assurance purposes.
To better route your call, please select from one of the following options.
Please know that this call may be monitored or recorded for quality assurance purposes.
To better route your call, please select from one of the following options.
Press one if you're a client or are someone who books tasks.
Press two if you're registering to become a tasker.
Or press three if you're a tasker."
Excerpt from a call with TaskRabbit
Monday, March 25, 2024 9:06 PM
What are the hours and when should I call?
TaskRabbit operates the call center for this 844-340-8275 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 198 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TaskRabbit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TaskRabbit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TaskRabbit is Sunday.The most busy day to call is Thursday, which averages 450% more phone calls by comparison.Again, this is based on a sample of 198 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call TaskRabbit is Friday.
Why call this TaskRabbit number?
Below is a sample of recent calls to TaskRabbit, and their purpose. Are any of these similar to the reason you are trying to call?
Update contact info: "I'm unable to update my old phone number on the TaskRabbit app."
- From a call lasting 3m 4s , Mar 10, 2024 8:22 PM
Safety concerns during task: "I feel very unsafe doing this task."
- From a call lasting 14m , Feb 23, 2024 8:57 PM
Unprofessional behavior from tasker: "I thought that was the most unprofessional thing."
- From a call lasting 8m 16s , Feb 7, 2024 3:23 PM
Trouble finding local taskers: "I keep getting connected to taskers located far away from me, in places like Brooklyn, when I need someone for a job near Pennsylvania."
- From a call lasting 23m 18s , Feb 2, 2024 3:13 PM
Concerns about credit card info: "I had a question because I have deleted my account, but I would like to make sure that my credit card number is not on the TaskRabbit website."
- From a call lasting 12m 13s , Jan 23, 2024 9:47 PM
More Ways to Contact TaskRabbit Customer Service
There are of course other ways to contact TaskRabbit customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- TaskRabbit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is TaskRabbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TaskRabbit agent. This phone number is TaskRabbit's best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-340-8275 include Technical Support, Billing, Account Access, Problem With the App, Trouble Receiving a Payment and other customer service issues. Rather than trying to call TaskRabbit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TaskRabbit has 1 phone number. It's not always clear what is the best way to talk to TaskRabbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TaskRabbit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TaskRabbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.