1) Dialed the number above
2) As soon as it says good morning/afternoon, press 5
3) You then have to listen to a message that says did you know you can go online blah blah blah.
4) When that finishes, press 5
5) It then says OK, press 5
6) It then says Th
10 mins average hold timecall 24 hours, 7 days#1 of 2 phone numbers#1 overall of 4 ways to reach TV Licensing (UK)more details