TV Licensing (UK) Customer Service

Phone Number & Contact Info

TV Licensing (UK)'s Best Phone Number

+44 300 790 6120
Calls Customer Service·Most popular TV Licensing (UK) number
Q:

How do I talk to a live human at TV Licensing (UK)?

A:1) Dialed the number above 2) As soon as it says good morning/afternoon, press 5 3) You then have to listen to a message that says did you know you can go online blah blah blah. 4) When that finishes, press 5 5) It then says OK, press 5 6) It then says Th
Q:

Does TV Licensing (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

TV Licensing (UK) Customer Phone Numbers

Customer Service

+44 844 800 6762
24 hours, 7 days · Press 4; then 5; then 4; and then 2 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this TV Licensing (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: 1) Dialed the number above 2) As soon as it says good morning/afternoon, press 5 3) You then have to listen to a message that says did you know you can go online blah blah blah. 4) When that finishes, press 5 5) It then says OK, press 5 6) It then says Th

What are the hours and when should I call?

TV Licensing (UK) operates the call center for this +44 300 790 6120 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 911 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TV Licensing (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TV Licensing (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TV Licensing (UK) is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 911 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call TV Licensing (UK)

In summation, the best day to call TV Licensing (UK) is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TV Licensing (UK) staffs the call center well on Tuesday.

Why Customers Call TV Licensing (UK)

If you have time to do a bit of reading before you call TV Licensing (UK), we recommend you read over some of our problem-specific articles.

What is TV Licensing?

TV Licensing is a system in the UK that funds the BBC. It is a legal requirement for anyone watching or recording live TV or using the BBC iPlayer, irrespective of the device used. TV Licensing ensures quality programming and services from the BBC, including news, entertainment, and educational content. The fee collected from TV licences allows the BBC to operate without commercial influence and provide unbiased, ad-free broadcasting. The license fee funds various BBC services, such as TV channels, radio stations, online platforms, and local programming. Failure to have a valid TV license can result in legal consequences and fines. TV Licensing agents conduct checks and inspections to ensure compliance and enforce licensing regulations across the country.

Who needs a TV License?

In the UK, anyone who watches or records live TV broadcasts or uses BBC iPlayer, regardless of the device or platform, needs a TV License. It applies to watching television programs on a TV set, computer, laptop, tablet, mobile phone, games console, digital box, DVD/VHS recorder, or through any other means. This is a legal requirement mandated by the government to fund the BBC's services and programs. Even if you only watch non-BBC channels or streaming services, a TV License is still necessary if you watch or record live television. Failure to obtain a TV License when required can result in fines or legal penalties. It is important to ensure compliance with the TV Licensing regulations to avoid any legal issues.

How much does a TV License cost?

The cost of a TV License in the UK is £157.50 for a standard color TV License and £53 for a black and white TV License. This amount is set by the government and is subject to annual review. The license fee provides funding for the British Broadcasting Corporation (BBC) and ensures the provision of television, radio, and online services in the UK. Payment can be made annually, semi-annually, quarterly, or monthly, depending on your preference. Failure to have a valid TV License when watching or recording live TV or using BBC iPlayer may result in legal consequences, including fines up to £1,000. Exemptions or discounts are available for certain individuals, such as individuals aged 75 or over, individuals who are visually impaired, and individuals residing in certain types of care homes.

Top TV Licensing (UK) customer service problems

Click the link above to get answers to just about any TV Licensing (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More TV Licensing (UK) Customer Service Contacts

There are of course other ways to contact TV Licensing (UK) customer service besides the phone. Below we list the best ones, by medium.

TV Licensing (UK) Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and TV Licensing (UK) will reply our your email.

TV Licensing (UK) Customer Help Desk / Web Support

tvlicensing.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- TV Licensing (UK) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is TV Licensing (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TV Licensing (UK) agent. This phone number is TV Licensing (UK)'s best phone number because 5,466 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 300 790 6120 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call TV Licensing (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, TV Licensing (UK) has 2 phone numbers. It's not always clear what is the best way to talk to TV Licensing (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for TV Licensing (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TV Licensing (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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