A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for TAM below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this TAM phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from TAM's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to LATAM Airlines.
This call may be recorded.
Portuguese.
For better and to answer your request, enter your LatAm pass number or your ID number."
Excerpt from a call with TAM
Wednesday, December 4, 2024 9:10 AM
What are the hours and when should I call?
TAM operates the call center for this 888-235-9826 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 72 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the TAM call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TAM phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TAM staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TAM is Thursday.The most busy day to call is Tuesday, which averages 220% more phone calls by comparison.Again, this is based on a sample of 72 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call TAM is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TAM staffs the call center well on Thursday.
Why Customers Call TAM
If you have time to do a bit of reading before you call TAM, we recommend you read over some of our problem-specific articles.
TAM, short for Text Analysis Model, is an advanced AI language model developed by OpenAI. It utilizes state-of-the-art natural language processing techniques to understand and generate human-like text. TAM can perform a wide range of text-based tasks, such as answering questions, providing summaries, translating languages, creating conversational agents, and much more. It has been trained on an extensive dataset from the internet, enabling it to handle diverse topics and offer insightful responses. TAM's versatility makes it a valuable tool for businesses, researchers, content creators, and anyone seeking intelligent text-based solutions. It continues to learn and improve from user interactions, aiming to provide increasingly accurate and contextually appropriate answers.
Yes, TAM can be accessed on mobile devices. Simply download the TAM mobile app from the App Store or Google Play. The app is compatible with both iOS and Android operating systems, providing convenience and flexibility for users to access TAM's features on-the-go. With the mobile app, you can perform all the functions available on the web version, including browsing and booking flights, managing reservations, checking flight statuses, and accessing travel information. TAM's mobile app offers a user-friendly interface and ensures a seamless experience for travelers. Stay connected and manage your travel plans effortlessly with TAM's mobile app.
The system requirements for TAM are quite flexible, allowing users to conveniently access the platform. To run TAM smoothly, it is recommended to have a computer with an operating system of Windows 7 or later, or macOS 10.11 or later. TAM requires a minimum of 4GB of RAM, 250MB of available storage space, and a stable internet connection. For optimal performance, a faster processor and more RAM are beneficial. TAM is compatible with popular web browsers like Google Chrome, Mozilla Firefox, and Safari, ensuring users can access it on their preferred browser. Additionally, TAM can be accessed on mobile devices such as smartphones and tablets. Overall, TAM's system requirements are designed to accommodate a variety of devices, facilitating easy usage for all users.
Click the link above to get answers to just about any TAM customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is TAM's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TAM agent. This phone number is TAM's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-235-9826 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call TAM first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, TAM has 1 phone number. It's not always clear what is the best way to talk to TAM representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TAM. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TAM. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.