Synchrony Bank Member Services Phone Number

866-396-8254
Hold time now: 14 mins (avg 13)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press Option 6 twice
Synchrony Bank's #1 Phone Number

Synchrony Bank Member Services Phone Number 866-396-8254 - Info & Statistics

Phone number to dial866-396-8254
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hoursMon-Fri 7:30am-midnight, Sat 10am-7pm EST
Best time to dial9:45am
Navigate phone maze to a humanPress Option 6 twice
Average wait13
Current wait14
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web
Quality of communication85%
Quality of help52%
Customer votes3,236
Best phone number800-250-5411
Information last updatedThu Dec 06 2018 08:00:00 GMT+0000 (UTC)

Synchrony Bank's 866-396-8254 Member Services Number

This Synchrony Bank phone number is ranked #5 out of 6 because 42,060 Synchrony Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 866-396-8254 is to reach the Synchrony Bank Member Services department for problems like Complaint, Dispute charges, Account issue, Technical or service issues, Cancel or change accounts. As far as we can tell, Synchrony Bank has call center locations in Arizona or South Dakota or Ohio or Georgia and you can call during their open hours Mon-Fri 7:30am-midnight, Sat 10am-7pm EST. Synchrony Bank has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 866-396-8254 and ways to call or contact Synchrony Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Synchrony Bank

Calling Synchrony Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-396-8254. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Synchrony Bank Member Services agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Synchrony Bank Once on the phone with Synchrony Bank's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Synchrony Bank's phone numbers against each other.

Contacting Synchrony Bank in General

While 866-396-8254 is Synchrony Bank's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-250-5411 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Synchrony Bank help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 52% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Synchrony Bank.
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