How do I talk to a human at this Synchrony Bank number?
A:For CareCredit customers
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7:30am-midnight, Sat 10am-7pm EST.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Synchrony Bank CareCredit Customer Service?
A:The average hold time is 33 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #3 most popular Synchrony Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Synchrony Bank email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Synchrony Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For CareCredit customers
What are the hours and when should I call?
Synchrony Bank operates the call center for this 866-893-7864 phone number Mon-Fri 7:30am-midnight, Sat 10am-7pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 7,010 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Synchrony Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Synchrony Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Synchrony Bank is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 7,010 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Synchrony Bank is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Synchrony Bank staffs the call center well on Wednesday.
Why call this Synchrony Bank number?
Below is a sample of recent calls to Synchrony Bank, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 56s , Oct 15, 2024 8:20 PM
: ""
- From a call lasting 15s , Sep 16, 2024 5:03 PM
Inquiring about financing rates: "I'm trying to purchase a watch through eBay, and the watch is twenty one thousand five hundred. I can put down six thousand on a credit card, but I'd like to finance the rest. What is the rate on this?"
- From a call lasting 5m 10s , Jun 18, 2024 10:54 PM
Payment inquiry: "Can I make a payment for a purchase using your bank?"
- From a call lasting 1m 33s , Jun 18, 2024 4:45 PM
Payment assistance request: "I just wanna pay off my bill, and I'm out of town."
- From a call lasting 7m 16s , Jun 12, 2024 7:16 PM