Suncorp Customer Service

Phone Number & Contact Info

Suncorp's Best Phone Number

13 11 34
Calls Customer Service·Most popular Suncorp number

How do I talk to a live human at Suncorp?

A:Press 0000

Does Suncorp offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Suncorp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0000

What are the hours and when should I call?

Suncorp operates the call center for this 13 11 34 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Suncorp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Suncorp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Suncorp is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Suncorp

In summation, the best day to call Suncorp is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Suncorp number, but it is also the day with the shortest hold times.

Why Customers Call Suncorp

If you have time to do a bit of reading before you call Suncorp, we recommend you read over some of our problem-specific articles.

What are Suncorp's branch locations?

Suncorp has a wide network of branch locations across Australia. With over 200 branches, customers can easily access Suncorp's services and support in various cities and towns nationwide. Whether you're in major metropolitan areas like Sydney, Melbourne, Brisbane, or smaller regional centers, Suncorp branches are conveniently positioned to serve your financial needs. To find the nearest branch, customers can use the branch locator tool on Suncorp's website or contact their customer service. Additionally, Suncorp offers digital banking services, providing customers the flexibility to manage their accounts online or through the Suncorp mobile app, offering convenience for those who prefer digital banking options.

What are the benefits of Suncorp's rewards program?

Suncorp's rewards program offers a range of beneficial perks for its customers. Firstly, members can earn points on eligible purchases, such as shopping, dining, and travel, which can be redeemed for a variety of rewards, including gift cards, vouchers, and merchandise. This program also provides exclusive access to discounted event tickets and experiences, allowing members to enjoy memorable moments at a lower cost. Additionally, customers can save on travel with discounted flights, accommodation, and car rentals through Suncorp's partnerships. Furthermore, 24/7 access to an online rewards portal allows members to conveniently track and manage their points and rewards. Overall, Suncorp's rewards program enhances the customer experience, providing opportunities for savings and access to exciting rewards.

What insurance products does Suncorp offer?

Suncorp offers a wide range of insurance products to meet various needs and protect individuals, businesses, and vehicles. With a focus on customer satisfaction, Suncorp provides insurance solutions such as car insurance, home and contents insurance, landlord insurance, travel insurance, life insurance, income protection insurance, and business insurance. These offerings cater to different aspects of one's life, ensuring comprehensive coverage and peace of mind. Suncorp's car insurance options include comprehensive, third party property damage, and compulsory third party insurance. Home and contents insurance covers properties against damage or loss from various events, while business insurance helps protect businesses from potential risks. Through Suncorp, customers can find the insurance products they require to safeguard their assets and well-being.

Top Suncorp customer service problems

Click the link above to get answers to just about any Suncorp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Suncorp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Suncorp agent. This phone number is Suncorp's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 11 34 include and other customer service issues. Rather than trying to call Suncorp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Suncorp has 1 phone number. It's not always clear what is the best way to talk to Suncorp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Suncorp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Suncorp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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