Student Finance Customer Service

Phone Number & Contact Information

+44 845 607 7577
Calls Customer Service·Most popular Student Finance number
Q:How do I get a live human at Student Finance?
A:Press nothing, ignore the annoyed voice, after repeating itself about three times it'll put you in the queue to speak to a human
Q:Does Student Finance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm EST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 20 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

More Student Finance Customer Phone Numbers

+44 141 243 3600 - Customer Service
Calling this Student Finance number should go right to a real human being ·
+44 845 073 8908 - Customer Service
For student complaints ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Student Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press nothing, ignore the annoyed voice, after repeating itself about three times it'll put you in the queue to speak to a human

What are the hours and when should I call?

Student Finance operates the call center for this +44 845 607 7577 phone number Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Student Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Student Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Student Finance is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Student Finance is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Student Finance staffs the call center well on Wednesday.

More Ways to Contact Student Finance Customer Service

There are of course other ways to contact Student Finance customer service besides the phone. Below we list the best ones, by medium.
Student Finance's website
As a last, sometimes only, resort- Student Finance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Student Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Student Finance agent. This phone number is Student Finance's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 607 7577 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Student Finance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Student Finance has 3 phone numbers. It's not always clear what is the best way to talk to Student Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Student Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Student Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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