Student Finance Customer Service

Phone Number & Contact Info

Student Finance's Best Phone Number

+44 845 607 7577
Calls Customer Service·Most popular Student Finance number
Q:

How do I talk to a live human at Student Finance?

A:Press nothing, ignore the annoyed voice, after repeating itself about three times it'll put you in the queue to speak to a human
Q:

Does Student Finance offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm EST. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Student Finance Customer Phone Numbers

Customer Service

+44 141 243 3600
Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm EST · Calling this Student Finance number should go right to a real human being ·

Customer Service

+44 845 073 8908
24 hours, 7 days · For student complaints ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Student Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press nothing, ignore the annoyed voice, after repeating itself about three times it'll put you in the queue to speak to a human

What are the hours and when should I call?

Student Finance operates the call center for this +44 845 607 7577 phone number Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Student Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Student Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Student Finance is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Student Finance

In summation, the best day to call Student Finance is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Student Finance staffs the call center well on Monday.

Why Customers Call Student Finance

If you have time to do a bit of reading before you call Student Finance, we recommend you read over some of our problem-specific articles.

Who is eligible to apply for student finance?

In order to apply for student finance, you must meet certain eligibility criteria. Generally, eligibility depends on various factors such as nationality, residency, age, and the course you are studying. In the UK, eligible students must be British citizens or have settled status and have been living in the country for at least three years before the start of their course. European Union students may also be eligible, but their eligibility status may change after the Brexit transition period. Additionally, age requirements may vary based on which part of the UK you reside in. Furthermore, the level of student finance available may depend on factors such as household income. It is important to thoroughly research the specific criteria and requirements for student finance, as they may differ slightly across different regions or countries.

When is the deadline for applying for student finance?

The deadline for applying for student finance varies depending on the country and institution. In the United Kingdom, for example, the deadline for new full-time undergraduate students is usually the end of May for the academic year starting in September. However, it is advisable to check with your specific university or government agency for the exact date. For part-time students, the deadline is typically later in the year. It's essential to apply as early as possible, as funding may be allocated on a first-come, first-served basis. Missing the deadline could result in delayed funding or even the possibility of being ineligible for financial assistance. To ensure a smooth application process, it is highly recommended to verify the deadline and start preparing the required documents accordingly.

How is the amount of student finance determined?

The amount of student finance is determined by a variety of factors. Firstly, it depends on the type of course you are studying and the level of study. Full-time students can receive funding for tuition fees and maintenance loans to cover living expenses. The funding available is also influenced by household income, as students from lower-income households are often eligible for increased financial support. Additionally, the specific region or country you are studying in can affect the amount of finance you receive, as government funding policies differ across different nations within the UK. It is important to note that the amount of student finance is subject to change each academic year, and you should regularly check the latest updates and eligibility criteria to ensure you receive the correct amount of financial support.

Top Student Finance customer service problems

Click the link above to get answers to just about any Student Finance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Student Finance Customer Service Contacts

There are of course other ways to contact Student Finance customer service besides the phone. Below we list the best ones, by medium.

Student Finance Customer Help Desk / Web Support

direct.gov.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Student Finance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Student Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Student Finance agent. This phone number is Student Finance's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 607 7577 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Student Finance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Student Finance has 3 phone numbers. It's not always clear what is the best way to talk to Student Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Student Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Student Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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