State of Hawaii Department of Taxation Customer Service

Phone Number & Contact Info

State of Hawaii Department of Taxation's Best Phone Number

808-587-4242
Calls Customer Service·Most popular State of Hawaii Department of Taxation number
Q:

How do I talk to a live human at State of Hawaii Department of Taxation?

A:Press 0
Q:

Does State of Hawaii Department of Taxation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this State of Hawaii Department of Taxation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

State of Hawaii Department of Taxation operates the call center for this 808-587-4242 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this State of Hawaii Department of Taxation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like State of Hawaii Department of Taxation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call State of Hawaii Department of Taxation is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call State of Hawaii Department of Taxation

In summation, the best day to call State of Hawaii Department of Taxation is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that State of Hawaii Department of Taxation staffs the call center well on Wednesday.

Why Customers Call State of Hawaii Department of Taxation

If you have time to do a bit of reading before you call State of Hawaii Department of Taxation, we recommend you read over some of our problem-specific articles.

Do I need to file a state tax return if I didn't earn any income in Hawaii?

No, if you didn't earn any income in Hawaii, you typically do not need to file a state tax return. Hawaii's tax laws generally follow the federal rules, meaning that if you were not a resident of Hawaii and did not have any income from Hawaiian sources, you are not required to file a state tax return. However, there might be exceptions based on specific circumstances such as having rental property or receiving certain types of income that still require you to file a return. It is always advisable to review the state's tax laws or consult with a tax professional to determine if any exceptions apply.

What is the sales tax rate in Hawaii?

The sales tax rate in Hawaii is known as the General Excise Tax (GET), which applies to the gross income of businesses engaged in certain activities. The GET rate varies depending on the island and business activity. For most of Hawaii, the rate is 4%, while on Oahu it is 4.5%. However, there is an additional Transient Accommodations Tax (TAT) of 10.25% that applies to hotel accommodations and short-term rentals. It is important to note that Hawaii does not have a traditional statewide sales tax like other states. Instead, the GET is collected from businesses and may indirectly affect consumer prices. For specific tax rate details, individuals and businesses are encouraged to consult the Hawaii Department of Taxation.

Are there any tax credits or deductions available in Hawaii?

Yes, there are several tax credits and deductions available in Hawaii. The most common ones include the Child and Dependent Care Expenses Credit, the Renewable Energy Technologies Income Tax Credit, and the Research Activities Credit. Taxpayers can also claim deductions for mortgage interest, property taxes, and charitable contributions. Additionally, there are credits and deductions available for higher education expenses, such as the College Savings Program and the Hope Scholarship Tax Credit. It's important to note that eligibility and requirements vary for each credit and deduction. Taxpayers are advised to review the Hawaii Department of Taxation's website or consult with a tax professional for detailed information and guidance on claiming these credits and deductions.

Top State of Hawaii Department of Taxation customer service problems

Click the link above to get answers to just about any State of Hawaii Department of Taxation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More State of Hawaii Department of Taxation Customer Service Contacts

There are of course other ways to contact State of Hawaii Department of Taxation customer service besides the phone. Below we list the best ones, by medium.

State of Hawaii Department of Taxation Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and State of Hawaii Department of Taxation will reply our your email.

State of Hawaii Department of Taxation Customer Help Desk / Web Support

tax.hawaii.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- State of Hawaii Department of Taxation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is State of Hawaii Department of Taxation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a State of Hawaii Department of Taxation agent. This phone number is State of Hawaii Department of Taxation's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 808-587-4242 include and other customer service issues. Rather than trying to call State of Hawaii Department of Taxation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, State of Hawaii Department of Taxation has 1 phone number. It's not always clear what is the best way to talk to State of Hawaii Department of Taxation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for State of Hawaii Department of Taxation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like State of Hawaii Department of Taxation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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