Star Wars: The Old Republic Customer Service

Phone Number & Contact Info

Star Wars: The Old Republic's Best Phone Number

855-345-2186
Toll-free·Calls Customer Service·Most popular Star Wars: The Old Republic number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Star Wars: The Old Republic?

A:Press 0 at the main menu. You can also use our free service that can talk to Star Wars: The Old Republic for you and report back.
Q:

Does Star Wars: The Old Republic offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. You can skip the hold time for free.

Star Wars: The Old Republic Customer Phone Numbers

Technical Support

855-467-9867
Toll-free · 24 hours, 7 days · Press 0 at the main menu · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Star Wars: The Old Republic below.

Let us call and talk to Star Wars: The Old Republic for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Star Wars: The Old Republic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at the main menu

What are the hours and when should I call?

Star Wars: The Old Republic operates the call center for this 855-345-2186 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Star Wars: The Old Republic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Star Wars: The Old Republic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Star Wars: The Old Republic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Star Wars: The Old Republic is Wednesday. The most busy day to call is Tuesday, which averages 140% more phone calls by comparison. Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Star Wars: The Old Republic

In summation, the best day to call Star Wars: The Old Republic is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Star Wars: The Old Republic staffs the call center well on Wednesday.

Why Customers Call Star Wars: The Old Republic

If you have time to do a bit of reading before you call Star Wars: The Old Republic, we recommend you read over some of our problem-specific articles.

Are there microtransactions in Star Wars: The Old Republic?

Yes, Star Wars: The Old Republic includes microtransactions. These optional in-game purchases allow players to acquire various cosmetic items, convenience features, and gameplay enhancements, providing additional customization and convenience options to enhance the gaming experience. Microtransactions in the game are facilitated through a virtual currency called Cartel Coins, which can be purchased with real-world money. However, it's important to note that the game remains enjoyable and fully accessible without spending real money, as all gameplay content and features can be acquired through regular gameplay and progression. Microtransactions simply offer an additional avenue for players who wish to further personalize and enhance their gameplay experience.

What are the system requirements for Star Wars: The Old Republic?

The system requirements for Star Wars: The Old Republic are relatively moderate. For Windows, you will need at least an Intel Core 2 Duo processor or an AMD Athlon 64 X2 Dual-Core processor, with a minimum of 2GB RAM. The operating system should be Windows XP or later. For graphics, you will need an NVIDIA GeForce 8800 GT or an ATI Radeon HD 2600 XT with at least 256MB VRAM. The game requires DirectX 9.0c or later. For Mac, you will need an Intel Core 2 Duo processor or better, with at least 4GB RAM. The operating system should be Mac OS X 10.9 or later. Overall, these requirements ensure smooth gameplay for most modern computers.

Is Star Wars: The Old Republic a free-to-play game?

Yes, Star Wars: The Old Republic is a free-to-play game. Players can experience the entire storyline for free, including eight unique classes and multiple branching storylines. However, there are certain limitations and optional paid features available for those who choose to purchase the subscription or microtransaction-based Cartel Coins. Subscribers enjoy additional benefits such as access to all available content, expanded customization options, and increased experience gain. The Cartel Coins allow players to enhance their gameplay experience by acquiring cosmetic items, convenience features, or unlocking expansions. Whether as a free player or a subscriber, Star Wars: The Old Republic offers a vast and immersive gaming experience set in the beloved Star Wars universe.

Top Star Wars: The Old Republic customer service problems

Click the link above to get answers to just about any Star Wars: The Old Republic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Star Wars: The Old Republic Customer Service Contacts

There are of course other ways to contact Star Wars: The Old Republic customer service besides the phone. Below we list the best ones, by medium.

Star Wars: The Old Republic Customer Email Addresses

support@swtor.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Star Wars: The Old Republic will reply our your email.

Star Wars: The Old Republic Customer Help Desk / Web Support

swtor.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Star Wars: The Old Republic customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Star Wars: The Old Republic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Star Wars: The Old Republic agent. This phone number is Star Wars: The Old Republic's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-345-2186 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Star Wars: The Old Republic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Star Wars: The Old Republic has 2 phone numbers. It's not always clear what is the best way to talk to Star Wars: The Old Republic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Star Wars: The Old Republic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Star Wars: The Old Republic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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