Star Wars: The Old Republic Customer Service

Phone Number & Contact Info

Star Wars: The Old Republic's Best Phone Number

855-345-2186
Toll-free·Calls Customer Service·Most popular Star Wars: The Old Republic number
Q:

How do I talk to a live human at Star Wars: The Old Republic?

A:Press 0 at the main menu
Q:

Does Star Wars: The Old Republic offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

Star Wars: The Old Republic Customer Phone Numbers

Technical Support

855-467-9867
Toll-free · 24 hours, 7 days · Press 0 at the main menu ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Star Wars: The Old Republic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at the main menu

What are the hours and when should I call?

Star Wars: The Old Republic operates the call center for this 855-345-2186 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Star Wars: The Old Republic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Star Wars: The Old Republic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Star Wars: The Old Republic is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Star Wars: The Old Republic

In summation, the best day to call Star Wars: The Old Republic is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Star Wars: The Old Republic staffs the call center well on Friday.

Why Customers Call Star Wars: The Old Republic

If you have time to do a bit of reading before you call Star Wars: The Old Republic, we recommend you read over some of our problem-specific articles.

Are there microtransactions in Star Wars: The Old Republic?

Yes, Star Wars: The Old Republic includes microtransactions. These optional in-game purchases allow players to acquire various cosmetic items, convenience features, and gameplay enhancements, providing additional customization and convenience options to enhance the gaming experience. Microtransactions in the game are facilitated through a virtual currency called Cartel Coins, which can be purchased with real-world money. However, it's important to note that the game remains enjoyable and fully accessible without spending real money, as all gameplay content and features can be acquired through regular gameplay and progression. Microtransactions simply offer an additional avenue for players who wish to further personalize and enhance their gameplay experience.

What are the system requirements for Star Wars: The Old Republic?

The system requirements for Star Wars: The Old Republic are relatively moderate. For Windows, you will need at least an Intel Core 2 Duo processor or an AMD Athlon 64 X2 Dual-Core processor, with a minimum of 2GB RAM. The operating system should be Windows XP or later. For graphics, you will need an NVIDIA GeForce 8800 GT or an ATI Radeon HD 2600 XT with at least 256MB VRAM. The game requires DirectX 9.0c or later. For Mac, you will need an Intel Core 2 Duo processor or better, with at least 4GB RAM. The operating system should be Mac OS X 10.9 or later. Overall, these requirements ensure smooth gameplay for most modern computers.

Is Star Wars: The Old Republic a free-to-play game?

Yes, Star Wars: The Old Republic is a free-to-play game. Players can experience the entire storyline for free, including eight unique classes and multiple branching storylines. However, there are certain limitations and optional paid features available for those who choose to purchase the subscription or microtransaction-based Cartel Coins. Subscribers enjoy additional benefits such as access to all available content, expanded customization options, and increased experience gain. The Cartel Coins allow players to enhance their gameplay experience by acquiring cosmetic items, convenience features, or unlocking expansions. Whether as a free player or a subscriber, Star Wars: The Old Republic offers a vast and immersive gaming experience set in the beloved Star Wars universe.

Top Star Wars: The Old Republic customer service problems

Click the link above to get answers to just about any Star Wars: The Old Republic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Star Wars: The Old Republic Customer Service Contacts

There are of course other ways to contact Star Wars: The Old Republic customer service besides the phone. Below we list the best ones, by medium.

Star Wars: The Old Republic Customer Email Addresses

support@swtor.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Star Wars: The Old Republic will reply our your email.

Star Wars: The Old Republic Customer Help Desk / Web Support

swtor.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Star Wars: The Old Republic customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Star Wars: The Old Republic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Star Wars: The Old Republic agent. This phone number is Star Wars: The Old Republic's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-345-2186 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Star Wars: The Old Republic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Star Wars: The Old Republic has 2 phone numbers. It's not always clear what is the best way to talk to Star Wars: The Old Republic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Star Wars: The Old Republic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Star Wars: The Old Republic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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