Star Wars: The Old Republic Customer Service Issues

I took a break from playing SWTOR back in January [redacted] due to laptop issues. Recently, I returned in December and noticed my Sith Warrior's class quest was missing on Alderaan. My character's name is Vlaffum, level 34, on The Harbinger server. I last remember being on a quest involving Organa in the codex. As a preferred player without expansions, I seek help to potentially reset the quest. Thank you.

Since May 5th, I have reported this issue and even called in about it. Despite being told it's fixed, it's still not resolved. Let me reiterate: I purchased the Agile Reconnaissance Set during a flash sale, which is supposed to include a 7-piece set with a mask. However, the mask was missing from my purchase. I have all the other items but not the mask that should be included. The character in question is Axin Mog. Please reach out to me via email if you require further details. I am dissatisfied with the current state of the game, which used to be enjoyable but is now questionable.

I am having trouble accessing my SWTOR account. I forgot the email address linked to my account, making it difficult to complete the one-time verification process. This issue is preventing me from enjoying the game. I kindly request assistance from the company to unlock my account without requiring a phone call. Could you please provide detailed instructions via email on how to resolve this issue? Alternatively, identifying the current email linked to my SWTOR account would be greatly appreciated. If possible, changing the email to a more accessible one would also be helpful. Thank you for your support in advance.

Hello, I created my SWTOR account with my parents when I was in school. Now, as an adult about to move out, I noticed that my date of birth on my account is incorrect. I would like to request a change. I have a photo ID available for verification. This issue is really bothering me, and I fear my account could get banned due to this error. I would greatly appreciate it if the date of birth on my account could be updated. Thank you. Best regards, Anders

Hello, I need assistance changing my email account for Star Wars: The Old Republic. My previous email, [redacted], is inaccessible, preventing me from receiving the one-time password. I would like to update it to [redacted] I am unable to call due to difficulties expressing myself after a head injury. Reaccessing my account is crucial, as I have invested significantly in it. Thank you for your understanding and support.