How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Star Magazine phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Star Magazine number should go right to a real human being
Below are some clips we've found from Star Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Star Magazine customer service.
This call may be recorded for quality and training purposes.
Most common tasks can be handled on our website at for print subscriptions, press one.
For digital subscriptions, press two.
Are you still there?
Due to current circumstances beyond our control, some customers have been experiencing delays with their USPS delivery.
We assure you that magazine print issues continue to be printed and mailed on time by us to you, our valued customer.
However, we ask that you please allow extra time for the post office to deliver your new ish issue.
We thank you for your patience."
Excerpt from a call with Star Magazine
Thursday, February 22, 2024 9:26 PM
The first phone menu
"Thank you for calling Star Magazine customer service.
This call may be recorded for quality and training purposes.
Most common tasks can be handled on our website at my dot star magazine dot com.
Are you still there?
Are you still there?
For print subscriptions, press one.
For digital subscriptions, press two."
Excerpt from a call with Star Magazine
Monday, March 25, 2024 4:50 PM
In fact, much of this information on this page is superfluous because this Star Magazine phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Star Magazine operates the call center for this 877-566-5831 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 322 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Star Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Star Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Star Magazine is Sunday.The most busy day to call is Friday, which averages 400% more phone calls by comparison.Again, this is based on a sample of 322 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Star Magazine is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Star Magazine number?
Below is a sample of recent calls to Star Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Billing and magazine delivery issue: "Well, they keep billing me for twenty one ninety seven, and I don't even get the magazine."
- From a call lasting 28m 52s , Mar 15, 2024 6:53 PM
Renewal inquiry: "What is your best renewal offer for me to renew that?"
- From a call lasting 21m 9s , Mar 15, 2024 6:12 PM
Issue with missing delivery: "I haven't received it yet."
- From a call lasting 13m 20s , Mar 6, 2024 6:31 PM
Payment assistance: "How can I pay the bill right now?"
- From a call lasting 12m 16s , Feb 22, 2024 9:26 PM
Missing magazine delivery: "I haven't gotten my magazine in a while, so I don't know what's going on."
- From a call lasting 14m 25s , Feb 6, 2024 7:09 PM
Updating contact information: "I need to update my sister's address to 1154 Ascot Lane."
- From a call lasting 6m 52s , Jan 5, 2024 4:43 PM
Conclusion and closing notes
This is Star Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Star Magazine agent. This phone number is Star Magazine's best phone number because 6,132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-566-5831 include and other customer service issues. Rather than trying to call Star Magazine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Star Magazine has 1 phone number. It's not always clear what is the best way to talk to Star Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Star Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Star Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.