Star Magazine Customer Service Issues

I purchased a one-year subscription to Star magazine and was disappointed to receive less than a full year's worth of issues. The delivery stopped only to resume three months later, with a request for an additional $10. I found this unacceptable as I only received three magazines during those three months instead of the weekly delivery I expected. Additionally, I received a payment request from North Shore Agency, NAI #21[redacted]60 [redacted], which further frustrated me. I believe I should not owe extra money when the original service was not fulfilled as agreed. This situation has left a negative impression on me, and I am considering not ordering from your company again. I expect you to update your records accordingly to reflect the incomplete service I received. Thank you. Evita B. [redacted] Rescue Drive, Rescue, CA [redacted]

I prepaid for my magazine subscription a year ago, and it suddenly stopped arriving despite my active subscription. Discountmags.com informed me that Star rejected my renewal and refunded me, blaming the issue on you. I have always stayed up to date on renewals and enjoy your magazine. I am disappointed that after many years of subscribing, you would cancel my subscription without explanation. Money is tight for me, and I rely on good deals to enjoy things I love like your magazine. I eagerly anticipate each issue and am now left without it. Why do you allow discount mags to sell subscriptions that you won't honor? I seek clarification on this matter and would appreciate your response. Thank you.

I am concerned about a situation in Rochester, NY involving individuals playing inappropriate games near my father's house. It's important to address this issue and prevent any disrespect or surveillance from occurring.

I'm contacting you as the $[redacted] winner of the Star Magazine crossword puzzle #33. I was thrilled to see my name published as the winner in the magazine. However, I haven't received any communication from STAR regarding my win or when I can expect to receive my check. In the past, when I won $[redacted] about 9-10 years ago, I received a congratulatory call, and my prize arrived approximately three weeks later. I would greatly appreciate a similar acknowledgment this time. Please reach out to me soon at [redacted] to confirm my win and provide information about when I can expect to receive my prize money. Thank you for your attention to this matter.

I have been experiencing health problems lately and noticed a lack of Star issues for the past three months. I sent check No. [redacted] for $77.48 on January 1, [redacted], to renew my subscription. In hindsight, I realize I could have found a better deal if I had looked into it more thoroughly. Could you please verify your records and send me the missing editions? Thank you. - A. Kindler, [redacted] N. Zapata Hwy. #11, Laredo, Texas, [redacted].

I won puzzle #43, but I haven't received my money yet. We're already on puzzle #51, and I'm not getting any assistance with this issue. I might have to reach out to the sponsors if I don't get a response soon. I was looking forward to having the prize money for Christmas to spoil my 8 great-grandkids. Instead of helping me, I keep being prompted to renew my subscription, which I already did recently. I hope to resolve this problem soon. Maryann M. from Buffalo, NY.

I have been a subscriber for several years, but a few months ago my delivery stopped. When I contacted customer service, I was told my address was marked as "undeliverable," despite having received my issues without problems before. The representative assured me the address was correct and that the magazines would resume. I only received the issue from December 7th and haven't received anything since. I am concerned about this ongoing issue as I have not moved and my address has remained the same since May [redacted]. My subscription number is STA[redacted]/6 and my address is [redacted] Dulles Station Blvd Apt [redacted], Herndon, VA [redacted]. I would like this problem to be resolved promptly so that I can receive my magazines. Thank you, Susan C.

I've been a loyal Star subscriber for nearly a decade without any issues. However, over the past six to eight weeks, I have received only one issue. I'm unsure what caused this disruption. My subscription is current until around April or May, and my mailbox requires a key for access, ruling out theft. I kindly request either a prorated refund for the remainder of the year or a six-week extension on my subscription renewal date if my deliveries resume. Here are my details: Sandra Desvigne, [redacted] Twin Circle Drive, South Windsor, CT [redacted] Subscription #: STA[redacted] I appreciate your assistance. Thank you.

Regarding the crossword puzzles in your magazine, I am finding them quite challenging. Some words and references seem overly obscure, making it frustrating to complete them. Instead of being enjoyable and stimulating, they often feel impossible and not worth the time. Simplifying them a bit could potentially attract a wider audience and keep readers engaged.

Hello, I need assistance with an issue on Tik Tok. They keep taking down my videos even when I appeal for them to be restored. The platform has disciplined me by restricting my posting, liking, and responding abilities. If these infractions accumulate, my account could be permanently deleted, resulting in the loss of all my content. Many users are facing similar challenges and some are even turning to hackers for help, which poses security risks. I believe this situation deserves attention as it is causing distress for numerous individuals, especially young users who are creating new accounts. Tik Tok's current approach is affecting my main way of coping with personal struggles, including the loss of family members and life events captured in my videos. I have reached out to Tik Tok multiple times but received no satisfactory resolution. I am open to discussing this matter further in the hopes of finding a resolution. Thank you, Rachel C. [redacted] Crystal Lake, IL [redacted] [redacted] [redacted]

My aunt, Sandra B., submitted a subscription form with a payment for Star Magazine weeks ago, but we haven't received them yet. Could you confirm if you have received her subscription? Sandra resides in a nursing home in Pacifica, California, and can be reached at [redacted] if needed. As she doesn't have internet access, kindly communicate any updates to me. Thank you for your understanding.

I have been disappointed with the magazine subscription I paid for a year in advance. It has been two months since the delivery stopped, despite receiving my other magazines. I have not received any responses to my emails addressing this issue or the note I left on the bill. I recently moved to [redacted] Rockhurst Drive, Highlands Ranch, CO [redacted], from my previous address at [redacted] Rockhurst Drive, Apt [redacted], Highlands Ranch, CO [redacted]. It would be greatly appreciated if you could update my information and ensure the magazine is sent to the correct address. Thank you. Lori L.

Hello, I subscribed to Star magazine for my daughter last Christmas via check payment, but the subscription has not commenced. I would be grateful if you could assist in initiating her weekly subscription or provide a refund for my check. My details are as follows: Taylor Powers, [redacted] Chelsey Cove, Franklin, TN, [redacted]. The check number is #[redacted]. Knowing that my daughter resides in Lexington, KY, may help in resolving this matter. Thank you for your assistance. Taylor

I have not received Star Magazine for 8 weeks. My account number is [redacted]. When calling the number, a message instructs to call after July 4, then to email, which bounced back. Due to the staff's incompetence, I must call back next Wednesday. Likely, there will be another message about delays. The handling of this situation is unprofessional. Please contact me at [redacted]. I am a long-time loyal subscriber, and this treatment is unacceptable.