SpringHill Suites Customer Service

Phone Number & Contact Info

SpringHill Suites's Best Phone Number

Toll-free·Calls Customer Service·Most popular SpringHill Suites number

How do I talk to a live human at SpringHill Suites?

A:Press 1, press 6, enter phone number

Does SpringHill Suites offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

SpringHill Suites Customer Phone Numbers


Toll-free · 24 hours, 7 days · Press 1, press 2, enter phone number ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this SpringHill Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, press 6, enter phone number
Below are some clips we've found from SpringHill Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Marriott. How can I help you today? You can say things like make a reservation or what's my points balance?"
Excerpt from a call with SpringHill Suites
Saturday, April 6, 2024 7:54 PM

What are the hours and when should I call?

SpringHill Suites operates the call center for this 800-721-7033 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SpringHill Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SpringHill Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call SpringHill Suites is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call SpringHill Suites

In summation, the best day to call SpringHill Suites is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that SpringHill Suites staffs the call center well on Tuesday.

Why Customers Call SpringHill Suites

If you have time to do a bit of reading before you call SpringHill Suites, we recommend you read over some of our problem-specific articles.

Are pets allowed at SpringHill Suites?

SpringHill Suites welcomes pets in select rooms for a nominal fee. We understand that pets are part of the family and want to ensure a comfortable stay for all guests. Please note that a maximum of two pets per room is permitted, with a weight limit of 40 pounds per pet. We kindly request that all owners keep their pets on a leash and clean up after them when walking around the property. While pets are allowed in designated areas, they are not permitted in common areas such as the fitness center, pool area, and dining facilities. Specially designated pet-friendly rooms are available upon request, so please let us know in advance of your arrival if you will be bringing a furry friend along.

What amenities are offered at SpringHill Suites?

SpringHill Suites offers a range of amenities to enhance guests' experience and make their stay comfortable and convenient. Our amenities include spacious and well-appointed suites with separate living areas and workspaces, luxury bedding with crisp linens and fluffy pillows, and complimentary high-speed Wi-Fi access throughout the property. Guests can enjoy a complimentary hot breakfast buffet every morning, featuring a variety of delicious options. Our 24/7 fitness center helps guests stay active, and the indoor pool offers a refreshing retreat. Other amenities include a business center with printing services, a market for snacks and drinks, and laundry facilities. Whether traveling for business or leisure, SpringHill Suites ensures a pleasant and enjoyable stay with its comprehensive range of amenities.

Top SpringHill Suites customer service problems

Click the link above to get answers to just about any SpringHill Suites customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is SpringHill Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SpringHill Suites agent. This phone number is SpringHill Suites's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call SpringHill Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, SpringHill Suites has 2 phone numbers. It's not always clear what is the best way to talk to SpringHill Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for SpringHill Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SpringHill Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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