Updated

Spiegel Customer Service

Phone Number & Contact Info

Spiegel's Best Phone Number

800-345-4500
Toll-free·Calls Customer Service·Most popular Spiegel number
Q:

How do I talk to a live human at Spiegel?

A:Recording states to email customerservice@Spiegel.com where they will answer 24-7
Q:

Does Spiegel offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Spiegel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Recording states to email customerservice@Spiegel.com where they will answer 24-7

What are the hours and when should I call?

Spiegel operates the call center for this 800-345-4500 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Spiegel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Spiegel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Spiegel is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Spiegel

In summation, the best day to call Spiegel is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Spiegel staffs the call center well on Friday.

Why Customers Call Spiegel

If you have time to do a bit of reading before you call Spiegel, we recommend you read over some of our problem-specific articles.

What is Spiegel?

Spiegel is a renowned online retailer offering a wide range of fashion-forward apparel, accessories, and home decor items for women. With a history spanning over 150 years, Spiegel combines timeless style with the latest trends to provide customers with an exceptional shopping experience. The brand aims to empower women by offering high-quality, well-curated collections that cater to different styles, sizes, and occasions. From chic dresses and stylish tops to elegant jewelry and modern home furnishings, Spiegel is committed to delivering products that inspire confidence and enhance personal style. With a focus on exceptional customer service and a user-friendly website, Spiegel strives to create a seamless and enjoyable shopping experience for fashion enthusiasts across the United States.

Can I access Spiegel offline?

Yes, Spiegel can be accessed offline. With the Spiegel app, users have the option to download articles, images, and videos for offline reading. This feature allows you to access content even when you are not connected to the internet. To access Spiegel offline, simply download the desired articles or media while connected to the internet, and they will be saved on your device for later viewing. This convenient feature ensures that you can stay up-to-date with the latest news and information from Spiegel, even when you do not have an internet connection available. So, whether you are commuting, traveling, or in an area with limited connectivity, you can still enjoy Spiegel's content at your convenience.

How does Spiegel work?

Spiegel is an innovative platform that offers a unique shopping experience to its users. The working process of Spiegel is simple yet remarkable. First, users create a personalized style profile by answering a few questions about their fashion preferences, budget, and lifestyle. The advanced algorithm then analyzes this information to curate a selection of handpicked clothing and accessories tailored specifically for each individual. Users can browse through the personalized collections and choose items that resonate with their taste. The selected items are then shipped to their doorstep for a try-on session. Users have the flexibility to keep and pay for the items they love while returning the rest free of charge. By constantly refining the style AI based on customer feedback, Spiegel ensures an evolving and delightful shopping experience that adapts to the individual's unique sense of fashion.

Top Spiegel customer service problems

Click the link above to get answers to just about any Spiegel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Spiegel Customer Service Contacts

There are of course other ways to contact Spiegel customer service besides the phone. Below we list the best ones, by medium.

Spiegel Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Spiegel will reply our your email.

Spiegel Customer Help Desk / Web Support

spiegel.com - Customer Service
Online customer service support.
As a last, sometimes only, resort- Spiegel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Spiegel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Spiegel agent. This phone number is Spiegel's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-4500 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Spiegel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Spiegel has 1 phone number. It's not always clear what is the best way to talk to Spiegel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Spiegel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Spiegel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Spiegel Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated