How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Spencer's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Below are some clips we've found from Spencer's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Spencer's.
You can reach us by calling our new toll free number.
Press one for online order status.
Looking for your online order status? Please enter your order number using the dial pad on your phone now."
Excerpt from a call with Spencer's
Tuesday, January 30, 2024 10:26 PM
The first phone menu
"Thank you for calling Spencer's.
And employee opportunities. Press seven for Spencer's store hours and location information.
Press eight for all other inquiries.
Press one for online order status.
Press two for item availability in the US.
Press three for buy online and pickup in store.
Press four for sex and wellness product support."
Excerpt from a call with Spencer's
Thursday, February 15, 2024 7:08 PM
What are the hours and when should I call?
Spencer's operates the call center for this 800-762-0419 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Spencer's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Spencer's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Spencer's is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Spencer's is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Spencer's staffs the call center well on Friday.
More Ways to Contact Spencer's Customer Service
There are of course other ways to contact Spencer's customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Spencer's will reply our your email.
Conclusion and closing notes
This is Spencer's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Spencer's agent. This phone number is Spencer's's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-762-0419 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Spencer's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Spencer's has 1 phone number. It's not always clear what is the best way to talk to Spencer's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Spencer's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Spencer's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.