South Florida Sun-Sentinel Customer Service

Phone Number & Contact Info

South Florida Sun-Sentinel's Best Phone Number

Toll-free·Calls Customer Service·Most popular South Florida Sun-Sentinel number

How do I talk to a live human at South Florida Sun-Sentinel?

A:Say "Help with something else."

Does South Florida Sun-Sentinel offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this South Florida Sun-Sentinel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Help with something else."
Here is how our research team describes the way the South Florida Sun-Sentinel phone system greets you: Which one of these can I help you with? For delivery problems, say "delivery problem." To stop or cancel a temporary hold, say "temporary hold." For billing or to make a payment, say "billing." For digital inquiries, say "digital." To manage your subscription, say "manage subscription." Or, say "help with something else."
Below are some clips we've found from South Florida Sun-Sentinel's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the Sun Sentinel. We are experiencing heavy call volume, and there will be a delay to speak to a representative. Did you know that you can manage your account online to do things like report a complaint, put your account on a temporary hold, change your address, and even view or pay your bill online? It's easy. Just visit us at sun sentinel dot com forward slash customer service."
Excerpt from a call with South Florida Sun-Sentinel
Wednesday, January 3, 2024 8:11 PM

What are the hours and when should I call?

South Florida Sun-Sentinel operates the call center for this 877-732-3786 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South Florida Sun-Sentinel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South Florida Sun-Sentinel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call South Florida Sun-Sentinel is Thursday. The most busy day to call is Monday, which averages 1000% more phone calls by comparison. Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call South Florida Sun-Sentinel

In summation, the best day to call South Florida Sun-Sentinel is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this South Florida Sun-Sentinel number, but it is also the day with the shortest hold times.

Why Customers Call South Florida Sun-Sentinel

If you have time to do a bit of reading before you call South Florida Sun-Sentinel, we recommend you read over some of our problem-specific articles.

Is the South Florida Sun-Sentinel available for digital-only subscriptions?

Yes, the South Florida Sun-Sentinel offers digital-only subscriptions. Subscribers can choose to access the news and content through our website or via our mobile app. With a digital subscription, readers will have unlimited access to all articles, photos, videos, and interactive features. They can stay updated on local, national, and international news, as well as browse through lifestyle, entertainment, and sports sections. The digital-only subscription also includes exclusive bonus content, such as in-depth investigative reports and interactive data visualizations. Subscribers can enjoy the convenience of reading and engaging with the Sun-Sentinel anytime, anywhere, on any digital device of their choice. To sign up for a digital subscription, visit our website or download the mobile app and access the South Florida Sun-Sentinel's digital content today.

Can I share articles from the South Florida Sun-Sentinel on social media?

Yes, you can easily share articles from the South Florida Sun-Sentinel on social media. We encourage you to share our content with your friends and family through various platforms such as Facebook, Twitter, LinkedIn, and more. Simply click on the social media icons provided on our articles and follow the prompts to share. You can also copy the article's URL and paste it into your social media posts. However, we request that you do not alter or modify the content in any way, and ensure that you credit South Florida Sun-Sentinel as the source. We appreciate your support in spreading our news and stories across social media platforms.

What are the different subscription options available?

The South Florida Sun-Sentinel offers various subscription options to cater to different readers' preferences. Firstly, there is a digital-only subscription, which grants unlimited access to all website content, including articles, videos, and exclusive digital features. For those looking for a more traditional experience, there is the print-only subscription, receiving daily home delivery of the newspaper. Additionally, there is a combination subscription where readers can enjoy the convenience of both digital access and printed newspapers. The Sun-Sentinel also provides special promotional offers from time to time, allowing readers to choose the subscription plan that best meets their needs. Whether you prefer digital news, printed newspapers, or a combination, the South Florida Sun-Sentinel ensures there is an option for everyone.

Top South Florida Sun-Sentinel customer service problems

Click the link above to get answers to just about any South Florida Sun-Sentinel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to South Florida Sun-Sentinel, and their purpose. Are any of these similar to the reason you are trying to call?
Delivery issue: "I never received my newspaper delivery this morning."
- From a call lasting 3m 54s , Mar 29, 2024 1:05 PM
Billing issue with delivery: "I paid for delivery until February 23rd, but it stopped on February 1st, now I'm owed money."
- From a call lasting 17m 43s , Feb 9, 2024 2:13 PM
Subscription: "I want to subscribe to your newspaper."
- From a call lasting 1m 25s , Feb 6, 2024 10:20 PM

More South Florida Sun-Sentinel Customer Service Contacts

There are of course other ways to contact South Florida Sun-Sentinel customer service besides the phone. Below we list the best ones, by medium.

South Florida Sun-Sentinel Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- South Florida Sun-Sentinel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is South Florida Sun-Sentinel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South Florida Sun-Sentinel agent. This phone number is South Florida Sun-Sentinel's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-732-3786 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call South Florida Sun-Sentinel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, South Florida Sun-Sentinel has 1 phone number. It's not always clear what is the best way to talk to South Florida Sun-Sentinel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for South Florida Sun-Sentinel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South Florida Sun-Sentinel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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