Sonos Phone Number

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Customer service
Current Wait: 8 mins (3m avg)
Hours: Mon-Fri 9am-8pm, Sat 10am-5:30pm EST; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 4, then 6

Reasons customers like you called recently

I have a new *g phone and I am attempting to set up my Sound system.
The *nd Sonos Play * is not connecting , tried everything as recommended. Called Sonos...
Hello dear all *I'm the resent owner of a SONOS Roam (bought around ** days ago from an...
I want to play music from a thumb drive and a terabyte storage drive through Sonos * sp...
Hello,*I ordered * OneSL speakers in September. I was told they were on back order and...
Hi how do I connect my old Sonia to my new one so they both play?
Sonos sell me products, then creates the S* control app and tells me to disable*trash p...
I’ve recently purchased the Sonos arc for Best Buy in NC and await restocking. Can you...
Alexa recognizes my Sonos but the music that I had asked for never plays.
I have a Generation * Sonos Sound System. My Alexa says I my Sonos is connected with he...
Connecting Sonos one to beam
Can’t connect with ethernet
Hi I have several questions for Tech support: **. I bought a Boost but plan to return i...
One of my rooms is not showing up on the controller on my PC
My beam interrupts its sound for Spotify. It doesn’t interrupt when the tv is on, only...
See more recent reasons for calling

Help me with my issue

Customer Number 800-680-2345 - by the Numbers

Phone number to dial800-680-2345
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-8pm, Sat 10am-5:30pm EST
Best time to dial2pm
Navigate phone maze to a humanPress 4, then 6
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication93%
Quality of help71%
Customer votes404
Information last updatedSun Jan 29 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Sonos's Best Toll-Free/800 Customer Phone Number

This is Sonos's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sonos agent. This phone number is Sonos's Best Phone Number because 4,032 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-680-2345 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Sonos first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Sonos has 1 phone number. It's not always clear what is the best way to talk to Sonos representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sonos - by phone or otherwise

While 800-680-2345 is Sonos's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Sonos please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sonos.

What is GetHuman's Relationship to Sonos?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sonos. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Sonos Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Sonos contacts
Sonos Phone NumberBEST
General customer information

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