Solar Universe Customer Service

Phone Number & Contact Info

Solar Universe's Best Phone Number

866-676-5279
Toll-free·Calls Customer Service·Most popular Solar Universe number
Free tools for easier calling
Q:

How do I talk to a live human at Solar Universe?

A:Calling this Solar Universe number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Solar Universe for you.
Q:

Does Solar Universe offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

Solar Universe Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Solar Universe below.

Let us call and talk to Solar Universe for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Solar Universe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Solar Universe number should go right to a real human being
In fact, much of this information on this page is superfluous because this Solar Universe phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Solar Universe operates the call center for this 866-676-5279 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Solar Universe call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Solar Universe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Solar Universe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Solar Universe is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Solar Universe

In summation, the best day to call Solar Universe is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Solar Universe staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Solar Universe

If you have time to do a bit of reading before you call Solar Universe, we recommend you read over some of our problem-specific articles.

What is Solar Universe?

Solar Universe is a leading solar energy company that specializes in providing innovative and sustainable solutions for residential and commercial properties. With extensive expertise in the solar industry, Solar Universe offers a comprehensive range of services, including solar panel installation, maintenance, and financing options. As a customer-centric company, Solar Universe is committed to delivering high-quality products and exceptional service to its clients. The company prides itself on its team of highly skilled professionals who are dedicated to making the process of transitioning to solar energy seamless and efficient. Solar Universe is passionate about promoting renewable energy sources to help reduce carbon emissions and create a greener future.

What services does Solar Universe provide?

Solar Universe provides a comprehensive range of services to meet all your solar energy needs. Our primary offering is residential and commercial solar panel installation. Our experienced team of professionals evaluate your energy requirements, design customized solar solutions, and handle the complete installation process efficiently. We also provide solar system monitoring and maintenance services to ensure optimal performance and maximum cost savings. Additionally, Solar Universe offers energy storage solutions, including battery systems, to store excess solar power for use during cloudy days or at night. We strive to provide exceptional customer support, offering assistance with rebate and financing options. With Solar Universe, you can enjoy clean and sustainable energy, reduce your utility bills, and contribute to a greener future.

Top Solar Universe customer service problems

Click the link above to get answers to just about any Solar Universe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Solar Universe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Solar Universe agent. This phone number is Solar Universe's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-676-5279 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Solar Universe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Solar Universe has 2 phone numbers. It's not always clear what is the best way to talk to Solar Universe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Solar Universe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Solar Universe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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