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Snap-On Inc. Customer Service

Phone Number & Contact Info

Snap-On Inc.'s Best Phone Number

877-762-7664
Toll-free·Calls Customer Service·Most popular Snap-On Inc. number
Q:

How do I talk to a live human at Snap-On Inc.?

A:Press 1 then 1 then 2
Q:

Does Snap-On Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Snap-On Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 1 then 2
Below are some clips we've found from Snap-On Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Snap on Tools. For service quality review, this call may be recorded. If you are calling from the US, press one. If you are calling from Canada, press two."
Excerpt from a call with Snap-On Inc.
Thursday, April 11, 2024 6:45 PM

The first phone menu

"If you are calling from the US, press one.
If you are calling from Canada, press two.
If you are calling from a other than the US or Canada, press three.
To repeat these options, press nine."
Excerpt from a call with Snap-On Inc.
Saturday, June 15, 2024 3:59 PM

What are the hours and when should I call?

Snap-On Inc. operates the call center for this 877-762-7664 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 109 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Snap-On Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Snap-On Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Snap-On Inc. is Saturday. The most busy day to call is Tuesday, which averages 271% more phone calls by comparison. Again, this is based on a sample of 109 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Snap-On Inc.

In summation, the best day to call Snap-On Inc. is Wednesday.

Why Customers Call Snap-On Inc.

Below is a sample of recent calls to Snap-On Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Order delay for hinges: "I need my new hinges for my toolbox that was ordered 8 months ago."
- From a call lasting 16m 48s , Jun 4, 2024 6:24 PM
Complaint about distributor: "My private information is being passed out to people that have no business having it."
- From a call lasting 6m 20s , May 24, 2024 6:34 PM
Invoice payment request: "I told her if she could give me a real invoice so I could cross reference the part numbers with my information, I'd gladly pay my bill."
- From a call lasting 5m 46s , May 24, 2024 6:26 PM

Conclusion and closing notes

This is Snap-On Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Snap-On Inc. agent. This phone number is Snap-On Inc.'s best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-762-7664 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Snap-On Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Snap-On Inc. has 1 phone number. It's not always clear what is the best way to talk to Snap-On Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Snap-On Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Snap-On Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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