Sixt Rent A Car Customer Service

Phone Number & Contact Information

888-749-8227
Toll-free·Calls Customer Service·Most popular Sixt Rent A Car number
Q:How do I get a live human at Sixt Rent A Car?
A:Press 1 for English, then you must choose option 1-7.
Q:Does Sixt Rent A Car offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sixt Rent A Car phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then you must choose option 1-7.
Here is how our research team describes the way the Sixt Rent A Car phone system greets you: Welcome to 6th Rent-a-car. For English, please say English or press 1. Do you have a car with us or do you have questions about rental conditions? Please say rent or press 1. Do you already have an existing reservation or rental agreement? For questions about an invoice, please say support or press 2. If you need help right away due to an accident or a breakdown, please say breakdown or press 3. Please say continue for all other inquiries or press 4.
Below are some clips we've found from Sixt Rent A Car's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Sixt Rent A Car. To continue in English, please say English or press one. Would you like to rent a car with us or do you have questions about rental conditions, please say rent or press one. Do you already have an existing reservation?"
Excerpt from a call with Sixt Rent A Car
Tuesday, January 23, 2024 9:37 PM
They may ask you to enter information with the dial pad
"Welcome to sixth Rent a Car. Great. Please share your reservation number, rental agreement number, or invoice number with us by entering your ten digit number now.
If you do not have this information, please press two.
Please enter your reservation number, rental agreement number,"
Excerpt from a call with Sixt Rent A Car
Saturday, March 23, 2024 6:42 AM

What are the hours and when should I call?

Sixt Rent A Car operates the call center for this 888-749-8227 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 307 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sixt Rent A Car phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sixt Rent A Car staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sixt Rent A Car is Sunday. The most busy day to call is Friday, which averages 93% more phone calls by comparison. Again, this is based on a sample of 307 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Sixt Rent A Car is Monday.

Why call this Sixt Rent A Car number?

Below is a sample of recent calls to Sixt Rent A Car, and their purpose. Are any of these similar to the reason you are trying to call?
Question about automated car pick-up: "I get in at one o'clock and your time frame only shows from seven AM, what's going on here?"
- From a call lasting 7m 17s , Apr 10, 2024 4:58 PM
Trouble renting car, blocked: "I was blocked from renting a car, need to check why."
- From a call lasting 26m 23s , Mar 25, 2024 11:38 PM
Reservation disappearance issue: "My concern is that I made a reservation with six, and I had a reservation on my app, and that reservation disappeared."
- From a call lasting 9m 52s , Mar 25, 2024 11:36 PM
Providing reservation details: "I actually do have a reservation number here."
- From a call lasting 9m 15s , Mar 25, 2024 11:27 PM
Late return inquiry: "I have a reservation, wondering if being one day late will cause any issues or extra charges?"
- From a call lasting 2m 38s , Mar 23, 2024 6:42 AM
Inquiring about car rental: "Hi, I was wondering how do I go about if I want to rent one of your cars for two weeks?"
- From a call lasting 3m 39s , Mar 20, 2024 9:12 PM
Change reservation date: "I need to check the date is wrong on it. I need a different date."
- From a call lasting 11m 7s , Mar 19, 2024 1:55 AM
Clarification on reservation details: "Just want to confirm the protection details on my reservation."
- From a call lasting 6m 43s , Feb 21, 2024 12:35 AM
Membership benefits inquiry: "I just activated my Sixt Platinum status and want to know if it affects the young driver fee or access to luxury cars."
- From a call lasting 16m 23s , Feb 17, 2024 11:24 PM
Request deposit release proof: "I need you to find a way to provide proof that you guys have released the funds."
- From a call lasting 27m 32s , Feb 17, 2024 3:11 PM

More Ways to Contact Sixt Rent A Car Customer Service

There are of course other ways to contact Sixt Rent A Car customer service besides the phone. Below we list the best ones, by medium.
Sixt Rent A Car's website
https://www.sixt.com/help-center/#/ - Help
Use this link to find customer service help through their website
As a last, sometimes only, resort- Sixt Rent A Car customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sixt Rent A Car's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sixt Rent A Car agent. This phone number is Sixt Rent A Car's best phone number because 5,358 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-749-8227 include and other customer service issues. Rather than trying to call Sixt Rent A Car first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sixt Rent A Car has 1 phone number. It's not always clear what is the best way to talk to Sixt Rent A Car representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sixt Rent A Car. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sixt Rent A Car. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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