A:Calling this Sierra Springs number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Sierra Springs for you.
Q:
Does Sierra Springs offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Sierra Springs below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Sierra Springs phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Sierra Springs number should go right to a real human being
Below are some clips we've found from Sierra Springs's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. Thank you for calling Primo Water, bringing delicious sustainable brands like Sparklets, Crystal Springs, and Mountain Valley right to your door.
After your call, please stay on the line for a brief survey about your experience today with customer care.
For English, stay on the line.
We do not see an account you are calling from.
If you are a current customer, press one.
If you are calling to learn more information about our services, press two."
Excerpt from a call with Sierra Springs
Monday, February 5, 2024 5:40 AM
They may need the phone number on your account
"Hello. Thank you for calling Primo Water, bringing delicious sustainable brands like Sparklets, Crystal Springs, and Mountain Valley right to your door.
After your call, please stay on the line for a brief survey about your experience today with customer care.
For English, stay on the line.
We do not see an account with the phone number you are calling from."
Excerpt from a call with Sierra Springs
Tuesday, February 6, 2024 4:10 AM
In fact, much of this information on this page is superfluous because this Sierra Springs phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Sierra Springs operates the call center for this 800-728-5508 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Sierra Springs call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sierra Springs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sierra Springs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sierra Springs is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Sierra Springs is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sierra Springs staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Sierra Springs
If you have time to do a bit of reading before you call Sierra Springs, we recommend you read over some of our problem-specific articles.
Yes, Sierra Springs water is filtered to ensure purity and quality. Our filtration process consists of multiple stages, using advanced technologies to remove impurities like sediment, chlorine, and odors from the water. First, the water goes through a rigorous pre-filtration process that removes larger particles. Then, it undergoes thorough carbon filtration, which effectively eliminates any remaining contaminants. Finally, the water is subjected to a meticulous UV light treatment to destroy any potentially harmful microorganisms. This comprehensive filtration process guarantees that Sierra Springs water is clean, refreshing, and safe to drink. We prioritize our customers' health and satisfaction, which is why we employ stringent filtration methods to provide the highest quality water possible.
Yes, Sierra Springs bottles are recyclable! We are committed to environmental sustainability and encourage our customers to recycle their empty bottles. Our bottles are made from PET plastic, which is widely accepted by recycling facilities. To ensure proper recycling, we recommend removing the cap and any labels before placing the bottles in your recycling bin. By recycling our bottles, you are helping to conserve natural resources and reduce waste in landfills. Together, we can make a positive impact on the environment.
Yes, Sierra Springs is available in a wide range of areas across the United States. With a vast distribution network, Sierra Springs strives to bring refreshing and high-quality water to as many customers as possible. To find out if Sierra Springs is available in your area, simply enter your zip code on our website or give our customer service team a call. We have multiple facilities strategically located nationwide, ensuring efficient and timely delivery of our products. With a commitment to customer satisfaction, Sierra Springs continuously expands its coverage area to reach more communities. So, check our website or contact us today to see if Sierra Springs water is available in your neighborhood and experience the exceptional taste and hydration it offers.
Click the link above to get answers to just about any Sierra Springs customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Sierra Springs Customer Service Contacts
There are of course other ways to contact Sierra Springs customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Sierra Springs customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Sierra Springs's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sierra Springs agent. This phone number is Sierra Springs's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-728-5508 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Sierra Springs first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sierra Springs has 2 phone numbers. It's not always clear what is the best way to talk to Sierra Springs representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sierra Springs. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sierra Springs. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.