A:Calling this MLB Shop number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at MLB Shop for you.
Q:
Does MLB Shop offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for MLB Shop below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this MLB Shop phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this MLB Shop number should go right to a real human being
Below are some clips we've found from MLB Shop's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the m l b dot com online shop.
Hi. I am your digital assistant. If you are calling to place a new order, please say yes.
Otherwise, say no."
Excerpt from a call with MLB Shop
Friday, January 5, 2024 2:54 PM
In fact, much of this information on this page is superfluous because this MLB Shop phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
MLB Shop operates the call center for this 888-652-7467 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 236 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the MLB Shop call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MLB Shop phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MLB Shop staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MLB Shop is Saturday.The most busy day to call is Friday, which averages 178% more phone calls by comparison.Again, this is based on a sample of 236 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call MLB Shop is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call MLB Shop
Below is a sample of recent calls to MLB Shop, and their purpose. Are any of these similar to the reason you are trying to call?
Order cancellation request: "I want to receive it by yes."
- From a call lasting 7m 22s , Sep 24, 2024 2:56 PM
Requesting shipping refund: "I'm a disabled veteran, I want the shipping and handling refunded to me."
- From a call lasting 9m 17s , Jun 21, 2024 3:02 AM
Order delivery issue: "I was tracking my order and it said it was supposed to arrive tomorrow on the site, but on OnTrack, it said it was delivered yesterday and I haven't received anything."
- From a call lasting 3m 53s , Mar 10, 2024 4:25 PM
Refund request: "I would like to request a refund for my recent order."
- From a call lasting 1m 2s , Mar 5, 2024 4:26 AM
Order issue: "Problem with order."
- From a call lasting 1m 25s , Mar 1, 2024 11:03 PM
Order status inquiry and cancellation: "I placed an order in February and it keeps saying it's delayed, how much longer will it take?"
- From a call lasting 9m 20s , Feb 29, 2024 2:08 PM
Issue with undelivered order: "I was calling about my order. I didn't receive any of it, but it says it's delivered."
- From a call lasting 6m 49s , Feb 6, 2024 10:56 PM
Information about why customers call MLB Shop is extracted from issues that customers have reported to GetHuman.
This is MLB Shop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MLB Shop agent. This phone number is MLB Shop's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-652-7467 include and other customer service issues. Rather than trying to call MLB Shop first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, MLB Shop has 1 phone number. It's not always clear what is the best way to talk to MLB Shop representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MLB Shop. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MLB Shop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.