Callaway Golf Company Customer Service

Phone Number & Contact Information

877-723-5218
Toll-free·Calls Customer Service·Most popular Callaway Golf Company number
Q:How do I get a live human at Callaway Golf Company?
A:Calling this Callaway Golf Company number should go right to a real human being
Q:Does Callaway Golf Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 8am-8pm, Fri 8am-5pm, Sat 9am-3pm CST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.

More Callaway Golf Company Customer Phone Numbers

800-588-9836 - Corporate Offices
Toll-free · Calling this Callaway Golf Company number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Callaway Golf Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Callaway Golf Company number should go right to a real human being
Below are some clips we've found from Callaway Golf Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Callaway Golf. Please note this call may be monitored and recorded recorded. Please listen closely to the following options. If you know your account manager's four digit extension, you may dial it at any time. If you have a warranty claim or repair, please press one. If you would like to place an order or have a question regarding product technology, please press two."
Excerpt from a call with Callaway Golf Company
Thursday, February 22, 2024 9:47 PM
The first phone menu
"Thank you for calling Callaway Golf. Please note this call may be monitored and recorded. Please listen closely to the following options. If you know your account manager's four digit extension, you may dial it at any time. Thank you for calling Callaway Golf. Please note this call may be monitored and recorded. Please listen closely to the following options. If you know your account manager's four digit extension, you may dial it at any time. If you have a warranty claim or repair, please press one. If you would like to place an order or have a question regarding product technology, please press two. If you have a question regarding an existing order with callaway golf dot com, please press three. To hear these options again, please press zero.
If you have a warranty claim or repair, please press one.
If you would like to place an order or have a question regarding product technology, please press two."
Excerpt from a call with Callaway Golf Company
Friday, February 9, 2024 5:40 PM
After you press 3
"To hear these option to ensure that we direct your call to the correct call center, please listen carefully to the following options.
If you are calling regarding Callaway Golf apparel, footwear, or eyewear, please press one.
If you have a warranty claim or repair, please press two."
Excerpt from a call with Callaway Golf Company
Thursday, February 22, 2024 9:47 PM
In fact, much of this information on this page is superfluous because this Callaway Golf Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Callaway Golf Company operates the call center for this 877-723-5218 phone number Mon-Thu 8am-8pm, Fri 8am-5pm, Sat 9am-3pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Callaway Golf Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Callaway Golf Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Callaway Golf Company is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Callaway Golf Company is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Callaway Golf Company staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

More Ways to Contact Callaway Golf Company Customer Service

There are of course other ways to contact Callaway Golf Company customer service besides the phone. Below we list the best ones, by medium.
Callaway Golf Company's website
As a last, sometimes only, resort- Callaway Golf Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Callaway Golf Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Callaway Golf Company agent. This phone number is Callaway Golf Company's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-723-5218 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Callaway Golf Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Callaway Golf Company has 2 phone numbers. It's not always clear what is the best way to talk to Callaway Golf Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Callaway Golf Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Callaway Golf Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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