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Sharp Customer Service

Phone Number & Contact Info

Sharp's Best Phone Number

800-237-4277
Toll-free·Calls Customer Service·Most popular Sharp number
Q:

How do I talk to a live human at Sharp?

A:Press 1 then 1
Q:

Does Sharp offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 10am-8pm. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sharp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 1
Here is how our research team describes the way the Sharp phone system greets you: For customer service, product repair, parts, or accessory sales, press or say 1. For the nearest Sharp location, press or say 2. For extended warranty information, press or say 3.
Below are some clips we've found from Sharp's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling Sharp Electronics Corporation.
Visit us at our website, sharp u s a dot com for information on our products and answers to your most frequently asked questions.
For customer service, product repair, or parts and accessory sales for your Sharp product, press or say one."
Excerpt from a call with Sharp
Thursday, February 22, 2024 3:24 PM

The first phone menu

"Thank you for calling ARC Electronics. This call is being recorded for quality purposes. Visit us on our website w w w dot sharpusa dot com for info on our products and answers to our most frequently asked questions.
For appliances, press one.
For TVs, press two.
For solar, press three.
For calculators, press four.
For all other products, press five."
Excerpt from a call with Sharp
Friday, May 31, 2024 7:04 PM

What are the hours and when should I call?

Sharp operates the call center for this 800-237-4277 phone number Mon-Fri 8am-8pm, Sat-Sun 10am-8pm. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 90 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sharp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sharp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sharp is Sunday. The most busy day to call is Friday, which averages 400% more phone calls by comparison. Again, this is based on a sample of 90 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Sharp

In summation, the best day to call Sharp is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Sharp staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.

Calling this Sharp Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Dec 5, 2023

My dishwasher has been acting quite erratically, and at this point, I don't think that it is a user error. Sometimes, it runs a full cycle, and other times, the cycle seems to end in just 5 minutes. In addition, sometimes when I open it, there is still water sitting at the bottom of the dishwasher. The dishwasher is only a few years old, so I really don't think that I should be having issues with it yet. That's why I figured that I would call Sharp and see what they could do for me about the situation. 

I know that Sharp makes a lot of different types of household appliances from TVs to microwaves to tea makers, so I wasn't quite sure how the phone call was going to go. I didn't know if I would end up on hold for a while or if I was even going to be able to talk to someone. Sometimes, you end up getting told to make a claim or something in these types of situations and nothing ever happens. Either way, I figured this would be worth a shot. It didn't turn out to be too terrible of an experience, but the agent had a very thick accent and was clearly outsourced. 

When I first called, the voice assistant greeted me by saying, "Thank you for calling Sharp Electronics Corp. Visit us at our website Sharpusa.com for information on our products and answers to your most frequently asked questions." It then went on to give me a few options stating, "For customer service, product repair, or parts and accessories sales, press or say 1. For your nearest Sharp authorized location, press or say 2. For extended warranty information, press or say 3." I chose 1 because that seemed to cover all the bases, which led to another menu. 

This menu gave me a bunch of additional options including, "For appliances, press or say 1. For TVs, press or say 2. For interactive whiteboards, professional projectors, or professional monitors, press or say 3. For cash registers, press or say 4. For home office products including printers, press or say 5. For home entertainment or audio products, press or say 6. For solar, press or say 7. For general inquiries or support on your calculator, please contact Victor." The Victor thing was actually kind of odd, but I didn't need calculator assistance, so I just ignored it and pressed 1 for appliances. Then, it asked me if I was calling for commercial or consumer appliances, and I answered, "Consumer appliances."

I finally got to my last menu. This time, it asked me for an oddly specific list of options. Maybe their microwaves, air purifiers, super steam ovens and tea makers have the most problems. I didn't need help with any of that, so I chose the last option for more appliances and was instantly connected to Whitney. She had a very thick accent but did offer me some service options and troubleshooting suggestions. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Sharp

If you have time to do a bit of reading before you call Sharp, we recommend you read over some of our problem-specific articles.

What is the warranty policy for Sharp products?

Sharp products come with a comprehensive warranty policy to ensure customer satisfaction. Our warranty coverage varies depending on the product purchased. Generally, Sharp offers a limited warranty that guarantees against defects in materials and workmanship for a specified period. This warranty typically ranges from one to three years, however, some products might have extended warranties. It is important to note that the warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. To avail warranty services, customers must provide the original purchase receipt and register the product online or through the provided warranty card. Sharp is committed to providing quality products and reliable support to our customers, ensuring peace of mind with every purchase.

What is the return policy for Sharp products?

The return policy for Sharp products ensures customer satisfaction. If you need to return a Sharp product, please contact our customer service within 30 days of purchase. The item must be in its original condition with all accessories and packaging intact. Proof of purchase is required, such as a receipt or order confirmation. We offer free return shipping for damaged or defective items. For non-defective returns, a restocking fee may apply. If the product was purchased from an authorized retailer, please return it to the store directly. Refunds will be issued within 14 days of receiving the returned item. Please note that some exclusions may apply, so we recommend reviewing our complete return policy on our website or contacting customer service for further assistance.

Where can I purchase Sharp products?

Sharp products can be purchased through various channels. They are available for purchase online through e-commerce platforms such as Amazon, Best Buy, and the official Sharp website. Additionally, Sharp products can be found at brick-and-mortar retail stores like Walmart, Target, and electronic specialty stores. For a more personalized shopping experience, customers can visit authorized Sharp dealerships and physical stores. These dealerships can be found nationwide and offer a wide range of Sharp products, including televisions, audio equipment, and home appliances. Demand for specific products may vary by location, so it is advisable to check availability and stock before making a purchase. By offering multiple purchasing options, Sharp ensures accessibility and convenience for customers looking to buy their products.

Top Sharp customer service problems

Click the link above to get answers to just about any Sharp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Sharp, and their purpose. Are any of these similar to the reason you are trying to call?
Trouble with TV reset: "I can turn it on with the remote, but then it goes to wanting me to reset everything, which I don't have I don't really know how to do that."
- From a call lasting 5m 33s , Feb 26, 2024 3:43 PM
Return label not received: "I received a replacement microwave from Sharp Electronics but did not receive a FedEx label to return the faulty one."
- From a call lasting 11m 14s , Jan 25, 2024 3:33 PM
Upside down screen: "The screen is upside down on my son's old Sharp TV when plugged in."
- From a call lasting 24m 45s , Jan 6, 2024 11:41 PM

More Sharp Customer Service Contacts

There are of course other ways to contact Sharp customer service besides the phone. Below we list the best ones, by medium.

Sharp Customer Service Live Chat

sharpusa.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Sharp provides this option.

Sharp Customer Service on X (formerly Twitter)

twitter.com/SharpSupportUSA - Technical Support
Use the link to connect with customer service through Twitter
Sharp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Sharp Customer Help Desk / Web Support

sharpusa.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Sharp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sharp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sharp agent. This phone number is Sharp's best phone number because 4,308 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-237-4277 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Sharp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter. In total, Sharp has 1 phone number. It's not always clear what is the best way to talk to Sharp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sharp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sharp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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