Service Magic Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Service Magic?
A:Calling this Service Magic number should go right to a real human being. You can also use our free service that can talk to Service Magic for you and report back. Q:
Does Service Magic offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Service Magic below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Service Magic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Service Magic number should go right to a real human being
Below are some clips we've found from Service Magic's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for contacting Angie.
Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two."
Excerpt from a call with Service Magic
Saturday, May 25, 2024 7:03 AM
After you press 1
"If you need help finding a pro for a new home project, press one.
If you have booked a pre priced service through Angie, Handy, or one of our retail partners, press two."
Excerpt from a call with Service Magic
Saturday, June 15, 2024 8:27 AM
In fact, much of this information on this page is superfluous because this Service Magic phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Service Magic operates the call center for this 877-800-3177 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 108 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Service Magic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Service Magic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Service Magic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Service Magic is Wednesday. The most busy day to call is Monday, which averages 667% more phone calls by comparison. Again, this is based on a sample of 108 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Mon
- Busiest
- Tue
- Wed
- Quietest
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call Service Magic
In summation, the best day to call Service Magic is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Service Magic staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Service Magic
If you have time to do a bit of reading before you call Service Magic, we recommend you read over some of our problem-specific articles.
Is there a fee for using Service Magic?
No, there is no fee for using Service Magic. The platform connects homeowners with service professionals to help them complete their home improvement projects. Whether you need a plumber, electrician, or landscaper, Service Magic allows you to submit your project details for free. After reviewing your requirements, Service Magic matches you with up to four qualified professionals in your area who are interested in your project. These professionals will contact you to discuss the specifics and provide estimates. You have the freedom to compare their qualifications, ratings, and reviews before making a decision. The platform also enables you to schedule appointments and communicate with professionals conveniently and efficiently. So, take advantage of Service Magic without worrying about any charges - it's completely free for homeowners.
How does Service Magic work?
Service Magic works by connecting homeowners with qualified service professionals in their area. First, homeowners submit a request detailing the project or service they need help with. This request is then sent to a network of pre-screened service professionals who are interested and available. The professionals review the project details and if they are interested, they submit a quote or estimate. Homeowners receive multiple quotes from different professionals, allowing them to compare prices, read reviews, and make an informed decision. Service Magic also provides ratings and background checks for the professionals to ensure their credibility. Once a homeowner chooses a professional, they can directly communicate and schedule appointments through the platform. Service Magic acts as a trusted intermediary, facilitating a seamless and efficient process for homeowners to find the right service professional for their needs.
What types of services does Service Magic provide?
Service Magic provides a wide range of services to meet various customer needs. Our primary focus is connecting individuals and homeowners with trusted professionals in their local area. We facilitate the process of finding and hiring professionals for home improvement projects, including plumbing, electrical work, painting, remodeling, and more. Additionally, we assist with landscaping and gardening services, as well as lawn care and maintenance. Service Magic also offers services for heating, ventilation, and air conditioning (HVAC), pest control, roofing, flooring installation, and home inspections. With our extensive network of screened and reliable professionals, we aim to provide reliable and efficient services, ensuring customer satisfaction.
Top Service Magic customer service problems
Click the link above to get answers to just about any Service Magic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Service Magic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Service Magic agent. This phone number is Service Magic's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-800-3177 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Service Magic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Service Magic has 1 phone number. It's not always clear what is the best way to talk to Service Magic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Service Magic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Service Magic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.