A:Must choose option 1-2, then wait on line until transferred to a representative.You can also use our free service that can talk to Select Comfort for you and report back.
Q:
Does Select Comfort offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8:30am-5pm CST.The least busy day is Friday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Keep pressing 0 (about three times) for Customer Support · Sleep Number - For existing orders, warranty, home delivery, or purchase replacement parts, press 1. To purchase a new smart bed or bedding, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Select Comfort below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Select Comfort phone number to document the phone system.
Here is how our research team describes the way the Select Comfort phone system greets you: Sleep Number - For existing orders, warranty, home delivery, or purchase replacement parts, press 1. To purchase a new smart bed or bedding, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose option 1-2, then wait on line until transferred to a representative.
Below are some clips we've found from Select Comfort's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Sleep Number.
To speak to a customer service specialist about an existing order, warranty, home delivery, or to purchase replacement parts, press one.
To speak to a sleep professional about purchasing a new smart bed or bedding, press two."
Excerpt from a call with Select Comfort
Friday, May 31, 2024 11:30 PM
The first phone menu
"Thank you for calling Sleep Number.
To speak to a customer service specialist about an existing order, warranty, home delivery, or to purchase replacement parts, press one.
To speak to a sleep professional about purchasing a new smart bed or bedding, press two."
Excerpt from a call with Select Comfort
Tuesday, July 23, 2024 10:06 PM
What are the hours and when should I call?
Select Comfort operates the call center for this 888-411-2188 phone number Mon-Fri 8am-8pm, Sat 8:30am-5pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Select Comfort call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Select Comfort phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Select Comfort staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Select Comfort is Friday.The most busy day to call is Monday.Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Select Comfort is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Select Comfort staffs the call center well on Friday.
Why Customers Call Select Comfort
If you have time to do a bit of reading before you call Select Comfort, we recommend you read over some of our problem-specific articles.
Select Comfort is a reputable company dedicated to providing quality sleep solutions. As a leader in the sleep industry, Select Comfort designs, manufactures, and distributes innovative sleep products. The company is renowned for its signature product, the Sleep Number bed, which utilizes advanced technology to allow users to adjust the firmness of their mattress to their desired preference with a simple touch of a button. Select Comfort also offers a range of bedding accessories, including pillows, sheets, and mattress toppers, aimed at enhancing the sleep experience. The company's commitment to customer satisfaction is reflected in its customer-focused approach, personalized consultations, and extensive warranty and support services. With a strong focus on individual comfort and improving sleep quality, Select Comfort is dedicated to helping customers achieve a restorative and rejuvenating sleep experience.
The warranty on Select Comfort mattresses covers defects in materials or workmanship for a period of 25 years. This warranty includes the mattress core, air chambers, foam encasement, and support components. It ensures that if any issues arise during normal use, the company will repair or replace the defective part without any cost to the customer. Additionally, Select Comfort also offers a 90-night trial period, allowing customers to try out the mattress and return it if they are not completely satisfied. The warranty is a testament to the company's commitment to providing high-quality and durable products, giving customers peace of mind and assurance in their investment in a Select Comfort mattress for many years to come.
Select Comfort mattresses are uniquely designed to provide personalized comfort and support. One key feature that sets them apart is the adjustable firmness setting. Each mattress comes with dual air chambers, allowing each sleeper to adjust the firmness level of their respective sides. This customization ensures that individuals can find their ideal comfort level, whether they prefer a soft, medium, or firm mattress. Additionally, Select Comfort mattresses utilize innovative Sleep Number technology, which enables users to find their Sleep Number setting based on their individual sleep preferences and needs. This technology measures and tracks sleep patterns, providing valuable insights into sleep quality and ways to improve it. With their ability to personalize firmness and advanced Sleep Number technology, Select Comfort mattresses are designed to provide a truly unique and tailored sleep experience.
Click the link above to get answers to just about any Select Comfort customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Select Comfort Customer Service Contacts
There are of course other ways to contact Select Comfort customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Select Comfort provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Select Comfort will reply our your email.
Select Comfort Customer Service on X (formerly Twitter)
Select Comfort, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Select Comfort customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Select Comfort's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Select Comfort agent. This phone number is Select Comfort's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-411-2188 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Select Comfort first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or twitter or web or chat. In total, Select Comfort has 2 phone numbers. It's not always clear what is the best way to talk to Select Comfort representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Select Comfort. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Select Comfort. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.