Scottrade Customer Service

Phone Number & Contact Info

Scottrade's Best Phone Number

Toll-free·Calls Customer Service·Most popular Scottrade number

How do I talk to a live human at Scottrade?

A:Don't push anything, just remain on the line.

Does Scottrade offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Scottrade phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't push anything, just remain on the line.
Below are some clips we've found from Scottrade's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to TD Ameritrade. To hear about the dates when TD Ameritrade sends out your tax documents, press nine. Otherwise, please stay on the line. For assistance with an existing account, please press one."
Excerpt from a call with Scottrade
Thursday, February 29, 2024 5:06 PM

What are the hours and when should I call?

Scottrade operates the call center for this 800-454-9272 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scottrade phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scottrade staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Scottrade is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Scottrade

In summation, the best day to call Scottrade is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Scottrade number, but it is also the day with the shortest hold times.

Why Customers Call Scottrade

If you have time to do a bit of reading before you call Scottrade, we recommend you read over some of our problem-specific articles.

What are the fees for trading on Scottrade?

Scottrade offers competitive fees for trading to ensure transparency and value for its customers. The basic online equity trades cost a flat fee of $7 per trade, with no hidden charges. This rate applies whether the trade is executed online or with the assistance of a broker. Additional services like broker-assisted trades incur an extra $32 fee. Options trades involve a $7 charge, plus $1.25 per contract. Mutual funds have no transaction fee, but a $17 fee applies for transaction-fee mutual funds. Bond trades come with a $35 fee, and there may be other fees imposed by the bond issuer. Scottrade aims to provide fair and straightforward fees for hassle-free trading experiences.

Can I trade options on Scottrade?

Yes, you can trade options on Scottrade. Scottrade offers a variety of options trading services to help you execute your investment strategy. You have access to options trading tools and resources such as option chains, advanced option strategies, and market analysis to assist you in making informed decisions. Scottrade also provides educational materials and webinars that can help you learn about options trading and improve your understanding of this investment vehicle. Whether you are a beginner or an experienced options trader, Scottrade aims to support your trading needs by offering a platform that accommodates different types of traders.

Can I trade on margin with Scottrade?

Yes, Scottrade offers margin trading to eligible customers. Trading on margin allows you to borrow funds from Scottrade to increase your buying power and potentially increase potential profits. However, it is important to note that margin trading involves greater risks and may result in substantial losses, as well as additional interest charges. Scottrade has specific requirements and guidelines for margin accounts, including minimum equity requirements and potential margin call situations. Before engaging in margin trading, it is strongly advised that you fully understand the risks involved and carefully review Scottrade's margin account agreement and applicable terms. It is also recommended to consult with a financial advisor to determine if margin trading is suitable for your individual financial goals and risk tolerance.

Top Scottrade customer service problems

Click the link above to get answers to just about any Scottrade customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Scottrade, and their purpose. Are any of these similar to the reason you are trying to call?
Account access assistance: "I need to know my account numbers to get into my account."
- From a call lasting 22m 42s , Feb 29, 2024 5:06 PM

More Scottrade Customer Service Contacts

There are of course other ways to contact Scottrade customer service besides the phone. Below we list the best ones, by medium.

Scottrade Customer Service Live Chat

scottrade.com - Customer Service
Click "Chat" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Scottrade provides this option.

Scottrade Customer Help Desk / Web Support

scottrade.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Scottrade customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Scottrade's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scottrade agent. This phone number is Scottrade's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-454-9272 include Get financial advice and other customer service issues. Rather than trying to call Scottrade first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Scottrade has 1 phone number. It's not always clear what is the best way to talk to Scottrade representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Scottrade. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scottrade. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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