A:Must choose an option 1-4.Our free phone can also navigate phone menus to get a live human at Scion for you.
Q:
Does Scion offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm PST.The least busy day is Thursday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Scion below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Scion phone number to document the phone system.
Here is how our research team describes the way the Scion phone system greets you: If you prefer Spanish, please press 1. For English, please press 2 or stay on the line. I'm your sign digital assistant. I can help you with a lot of topics like general vehicle inquiries, sign financing, economic loss settlement, or questions about an open case. How can I help you today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4.
Below are some clips we've found from Scion's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling. If you prefer Spanish, please press.
For English, please press or stay on the line.
I could not hear you. Please make sure your microphone is not muted.
One moment while I look up your information.
I am your assigned digital assistant.
I can help you with a lot of topics like general vehicle inquiries, sign financing, economic loss settlement, or I could not hear you."
Excerpt from a call with Scion
Tuesday, August 27, 2024 3:29 PM
The first phone menu
"Thank you for calling. If you prefer Spanish, please press.
For English, please press or stay on the line."
Excerpt from a call with Scion
Tuesday, August 27, 2024 3:29 PM
What are the hours and when should I call?
Scion operates the call center for this 866-707-2466 phone number Mon-Fri 8am-6pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Scion call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scion phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scion staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Scion is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Scion is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Scion staffs the call center well on Thursday.
Why Customers Call Scion
Below is a sample of recent calls to Scion, and their purpose. Are any of these similar to the reason you are trying to call?
Dialed wrong number: "I thought I was calling the bike bag company, not Toyota."
- From a call lasting 3m 24s , Aug 27, 2024 3:29 PM
More Scion Customer Service Contacts
There are of course other ways to contact Scion customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Scion provides this option.
Conclusion and closing notes
This is Scion's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scion agent. This phone number is Scion's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-707-2466 include and other customer service issues. Rather than trying to call Scion first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Scion has 1 phone number. It's not always clear what is the best way to talk to Scion representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Scion. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scion. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.