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Saturn Customer Service

Phone Number & Contact Info

Saturn's Best Phone Number

800-553-6000
Toll-free·Calls Customer Service·Most popular Saturn number
Q:

How do I talk to a live human at Saturn?

A:Press 3.
Q:

Does Saturn offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Saturn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3.
Below are some clips we've found from Saturn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling General Motors. But I
All calls may be monitored or recorded.
In a few words, please tell me why you're calling."
Excerpt from a call with Saturn
Monday, April 22, 2024 2:57 PM

What are the hours and when should I call?

Saturn operates the call center for this 800-553-6000 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Saturn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Saturn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Saturn is Monday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Saturn

In summation, the best day to call Saturn is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Saturn staffs the call center well on Monday.

Why Customers Call Saturn

If you have time to do a bit of reading before you call Saturn, we recommend you read over some of our problem-specific articles.

What are some features of Saturn vehicles?

Saturn vehicles offer a range of innovative features that enhance the driving experience. Firstly, their fuel efficiency is outstanding, allowing for fewer stops at the pump and reduced carbon emissions. Saturn models also incorporate practical features like spacious interiors and flexible seating arrangements, providing comfort for passengers and ample cargo space. Additionally, safety is a top priority, with advanced safety systems, including multiple airbags, traction control, and stability control. Saturn vehicles are known for their smooth and quiet rides, thanks to advanced suspension systems and noise-reducing technologies. Furthermore, innovations like touchscreen displays, Bluetooth connectivity, and high-quality sound systems keep drivers connected and entertained. With their reputation for reliability and performance, Saturn vehicles are an excellent choice for those seeking practicality, comfort, and technology in their everyday driving.

What is the fuel efficiency of Saturn cars?

The fuel efficiency of Saturn cars varied depending on the model and year. Saturn vehicles were known for their emphasis on fuel efficiency, with several models offering impressive mileage. For instance, the Saturn Ion achieved an average fuel economy of around 30 miles per gallon (MPG) on highways and 24 MPG in the city. The Saturn Vue, a compact SUV, had an estimated fuel efficiency of about 25 MPG on highways and 18 MPG in the city. However, it is essential to note that these are approximate values and can vary depending on driving conditions, maintenance, and individual driving habits. For more precise information on specific Saturn models and their fuel efficiency, it is recommended to consult the vehicle's official specifications or contact a Saturn dealership.

What is the warranty coverage for Saturn vehicles?

The warranty coverage for Saturn vehicles includes a comprehensive Limited Warranty that offers quality assurance and peace of mind. It typically extends for a specific duration, such as 3 years or 36,000 miles, whichever comes first. This warranty covers any defects in materials or workmanship during the specified period, ensuring repairs or replacements at no additional cost. Additionally, Saturn vehicles usually have a Powertrain Limited Warranty that lasts longer, typically up to 5 years or 60,000 miles. This warranty specifically covers major components like the engine, transmission, and drivetrain. In both cases, warranty coverage may vary based on the vehicle's model year or any supplemental agreements. It is advisable to consult the individual vehicle's warranty booklet or contact a Saturn dealership for specific warranty details.

Top Saturn customer service problems

Click the link above to get answers to just about any Saturn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Saturn, and their purpose. Are any of these similar to the reason you are trying to call?
Car troubleshooting assistance: "I'm having problems with my 2007 ION, found out there's a recall on the power steering."
- From a call lasting 3m 20s , Apr 22, 2024 3:00 PM
Unsure connection: "Hello? Hold on."
- From a call lasting 1m 38s , Apr 22, 2024 2:57 PM
Inquiring about car part: "I am having a really hard time getting a part from my car, and I am needing help."
- From a call lasting 20m 31s , Feb 14, 2024 9:04 PM

More Saturn Customer Service Contacts

There are of course other ways to contact Saturn customer service besides the phone. Below we list the best ones, by medium.

Saturn Customer Service Live Chat

saturn.com - Customer Service
Click "Chat Now" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Saturn provides this option.

Saturn Customer Help Desk / Web Support

saturn.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Saturn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Saturn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Saturn agent. This phone number is Saturn's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-553-6000 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Saturn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Saturn has 1 phone number. It's not always clear what is the best way to talk to Saturn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Saturn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Saturn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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