Safeco Insurance Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Safeco Insurance?
Q:
Does Safeco Insurance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Safeco Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Safeco Insurance phone number to document the phone system.
Here is how our research team describes the way the Safeco Insurance phone system greets you: How can we help you today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Representative," then you must choose an option 1-3.
Below are some clips we've found from Safeco Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Safeco Insurance.
This call may be monitored or recorded.
How can we help you today? You can say manage policy or press one."
Excerpt from a call with Safeco Insurance
Wednesday, June 19, 2024 12:42 PM
They may ask you to say or enter information
"You can say manage policy or press one, claims or press two, Purchase a new policy or press three."
Excerpt from a call with Safeco Insurance
Tuesday, June 4, 2024 4:10 PM
The first phone menu
"Thank you for calling Safeco Insurance.
This call may be monitored or recorded.
An existing policy.
I was able to find your auto policy using your phone number.
For all other questions, press five.
How can we help you today? You can say manage policy or press one.
Claims or press two, purchase a new policy or press three, Please say Okay."
Excerpt from a call with Safeco Insurance
Wednesday, June 19, 2024 12:42 PM
What are the hours and when should I call?
Safeco Insurance operates the call center for this 800-332-3226 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 261 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Safeco Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Safeco Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Safeco Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Safeco Insurance is Sunday. The most busy day to call is Thursday, which averages 373% more phone calls by comparison. Again, this is based on a sample of 261 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Wed
- Thu
- Busiest
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call Safeco Insurance
In summation, the best day to call Safeco Insurance is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Safeco Insurance staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Safeco Insurance
If you have time to do a bit of reading before you call Safeco Insurance, we recommend you read over some of our problem-specific articles.
Is Safeco the Cheapest Auto Insurance?
Safeco car insurance policies may be cost-effective since the company also covers your medical expenses and personal injury expenses. You may end up incurring higher insurance premium expenses if you choose separate auto insurance and personal injury policies. Safeco also provides over 30 different discounts and rewards for safe driving behavior. Your local independent agent can help you get the best insurance rates. Contact the company's customer service team to get insurance quotes.
Is Safeco Auto Insurance Any Good?
Safeco is a trusted insurance provider that provides a range of appealing auto insurance policies to customers across America. The quality of Safeco's coverage will depend on your specific needs, so it's a good idea to understand what the company offers before starting a plan.
What is the deductible for Safeco auto insurance policies?
The deductible for Safeco auto insurance policies can vary depending on the coverage and specific policy details chosen by the customer. A deductible is the amount the policyholder agrees to pay out-of-pocket before the insurance company begins to cover the remaining costs in the event of a claim. Safeco offers different deductible options to suit individual needs, ranging from $0 to $2,500. Customers have the flexibility to select a deductible that aligns with their budget and risk tolerance. It's important to review the policy or contact a Safeco representative to understand the deductible options available and how they may impact premiums and claims coverage.
Top Safeco Insurance customer service problems
Click the link above to get answers to just about any Safeco Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Safeco Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Updating contact information: "I just wanna update my new phone number that I just called from."- From a call lasting 8m 40s , Jun 19, 2024 12:42 PM
Existing homeowner's claim: "I'm calling about an existing claim for homeowners insurance under Jeff and Pamela Ho's account."- From a call lasting 7m 45s , Jun 4, 2024 4:10 PM
Confirming identity: "This is Carolyn Cole."- From a call lasting 4m 46s , Feb 9, 2024 8:11 PM
Payment verification: "I made a payment, but it did not go through, can you confirm and ensure no penalties?"- From a call lasting 11m 26s , Feb 6, 2024 9:47 PM
Follow-up on claim: "I need to follow-up on a claim regarding an accident involving one of your customers."- From a call lasting 4m 16s , Jan 16, 2024 4:55 PM
Follow-up on claim status: "I was just trying to follow-up about my claim, ma'am. One of your clients just hit me, and I called on Sunday They told me that tomorrow they will get on to me."- From a call lasting 6m 23s , Jan 16, 2024 4:12 PM
Follow-up on claim status: "I just wanna find out what's going on with my case."- From a call lasting 4m 18s , Jan 16, 2024 4:01 PM
Request to remove from policy: "Could you please remove us from that policy?"- From a call lasting 17m , Jan 5, 2024 2:34 PM
More Safeco Insurance Customer Service Contacts
There are of course other ways to contact Safeco Insurance customer service besides the phone. Below we list the best ones, by medium.
Safeco Insurance Customer Help Desk / Web Support
As a last, sometimes only, resort- Safeco Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Safeco Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Safeco Insurance agent. This phone number is Safeco Insurance's best phone number because 4,254 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-332-3226 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Safeco Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Safeco Insurance has 1 phone number. It's not always clear what is the best way to talk to Safeco Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Safeco Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Safeco Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.