STELLAService Customer Service

Phone Number & Contact Info

STELLAService's Best Phone Number

212-366-1483
Calls Customer Service·Most popular STELLAService number
Q:

How do I talk to a live human at STELLAService?

A:Calling this STELLAService number should go right to a real human being.
Q:

Does STELLAService offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this STELLAService phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this STELLAService number should go right to a real human being
In fact, much of this information on this page is superfluous because this STELLAService phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

STELLAService operates the call center for this 212-366-1483 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 12,737 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this STELLAService phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like STELLAService staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call STELLAService is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 12,737 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call STELLAService

In summation, the best day to call STELLAService is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that STELLAService staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call STELLAService

If you have time to do a bit of reading before you call STELLAService, we recommend you read over some of our problem-specific articles.

What is STELLAService?

STELLAService is a renowned customer service monitoring and benchmarking company that evaluates and rates the quality of online retailers' customer service. It provides customers with independent and reliable information on the quality and efficiency of various e-commerce sites. Utilizing a comprehensive evaluation process, STELLAService conducts meticulous in-depth assessments to determine the responsiveness, effectiveness, and overall customer experience provided by different online retailers. These assessments include analyzing phone, email, and chat support, as well as assessing the speed and accuracy of order fulfillment and returns processes. Ultimately, STELLAService aims to help consumers make informed decisions about where to shop online, and assists retailers in improving their customer service operations to enhance the overall online shopping experience.

Can I access STELLAService reports and data?

Yes, you can access STELLAService reports and data. As a customer, you will have full access to our comprehensive reports and data through our online portal. Our platform is user-friendly and provides real-time insights and analytics on customer service performance. You can track key metrics, such as response times, issue resolution rates, and customer satisfaction scores. Our reports offer detailed evaluations of individual interactions, allowing you to identify areas for improvement and optimize your customer service strategy. We also provide benchmarking capabilities, enabling you to compare your performance against industry standards and competitors. With access to our reports and data, you can make data-driven decisions to enhance customer service and ultimately improve customer satisfaction.

Is STELLAService available internationally?

Yes, STELLAService is available internationally. Our services are not limited to a specific region or country, as we cater to businesses and consumers around the world. We have a global presence and offer our solutions in multiple languages to ensure that we can provide assistance to clients regardless of their location. Whether you are in North America, Europe, Asia, or any other continent, you can benefit from our services. Our international team is ready to help improve and measure customer service experiences for businesses across borders. Partnering with STELLAService allows companies worldwide to gain valuable insights, improve customer satisfaction, and enhance their service standards on a global scale.

Top STELLAService customer service problems

Click the link above to get answers to just about any STELLAService customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More STELLAService Customer Service Contacts

There are of course other ways to contact STELLAService customer service besides the phone. Below we list the best ones, by medium.

STELLAService Customer Email Addresses

contact@stellaservice.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and STELLAService will reply our your email.

Conclusion and closing notes

This is STELLAService's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a STELLAService agent. This phone number is STELLAService's best phone number because 76,423 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-366-1483 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call STELLAService first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, STELLAService has 1 phone number. It's not always clear what is the best way to talk to STELLAService representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for STELLAService. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like STELLAService. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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