A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Saturday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for SMC Networks below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this SMC Networks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, 7, 2, 6
What are the hours and when should I call?
SMC Networks operates the call center for this 800-762-4968 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the SMC Networks call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SMC Networks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SMC Networks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SMC Networks is Sunday.The most busy day to call is Saturday, which averages 100% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
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Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call SMC Networks is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that SMC Networks staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call SMC Networks
If you have time to do a bit of reading before you call SMC Networks, we recommend you read over some of our problem-specific articles.
The range of SMC Networks routers varies depending on the model and environmental factors. Generally, SMC Networks routers offer a range of up to 1,500 feet (450 meters) in open spaces. However, this range may be reduced due to obstacles such as walls, interference from other electronic devices, or signal absorption by certain materials. It is important to note that the effective range can be influenced by factors specific to each user's network setup. To maximize coverage, SMC Networks routers are equipped with advanced antenna technologies and multiple spatial streams to deliver reliable Wi-Fi signals throughout your home or office. To ensure optimal performance, it is recommended to place the router in a central location without obstructions and to follow best practices for Wi-Fi network setup.
The default username and password for SMC Networks routers are usually "admin" for both fields. This is the standard login information provided by SMC Networks. However, it is highly recommended to change the default username and password after the initial setup to enhance security and protect your network from unauthorized access. To change the login credentials, access the router's web-based administration interface by entering the router's IP address in a web browser and navigating to the login page. From there, locate the settings section for changing the username and password and follow the instructions provided by SMC Networks. Remember to select a strong and unique password to safeguard your router and network from potential threats.
SMC Networks routers offer a range of advanced security features to ensure the protection of your network. Our routers support the latest WPA3 wireless encryption standard, which offers stronger encryption and security than its predecessors. Additionally, our routers feature a configurable firewall that allows you to filter incoming and outgoing traffic based on your preferences. You can also enable MAC address filtering to restrict network access only to authorized devices. For added security, SMC Networks routers offer VPN (Virtual Private Network) pass-through support, allowing you to establish secure connections to your network from remote locations. Lastly, our routers provide a variety of parental control options to help you manage and restrict internet access for specific devices or users. With these robust security features, you can have peace of mind knowing that your network is well-protected.
Click the link above to get answers to just about any SMC Networks customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call SMC Networks is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- SMC Networks customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is SMC Networks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SMC Networks agent. This phone number is SMC Networks's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-762-4968 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call SMC Networks first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, SMC Networks has 1 phone number. It's not always clear what is the best way to talk to SMC Networks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for SMC Networks. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SMC Networks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.