SMC Networks Customer Service Issues

Hello, I am in need of assistance as my emails were hacked on May 23rd. Criminals have used my PayPal account from June 14th to June 29th, making unauthorized transactions totaling thousands of dollars. Despite restoring my email account and setting up phone authentication, there continue to be numerous unauthorized logins from various locations like Cairo, Jakarta, Stockholm, Bucharest, Brazil, Copenhagen, Pyatigorsk, Berlin, etc. I have not shared my login information with anyone. Even with Norton running, my emails are being deleted, documents are missing, and folders are empty. The hackers seem to have control over my router and computer, making it difficult for me to work. They have even manipulated my Windows firewall and are sending emails from my account. I have tried to seek help from Comcast, but they are unable to assist with my router settings since I purchased it from eBay. My attempts to contact the provided phone number for assistance have been unsuccessful. I am desperate for help in updating my router and removing the hackers from my system. Please, I urgently need assistance. Thank you, Larisa S.

Subject: Smoke Detectors Follow-Up Hello, I am following up on my previous messages regarding the two smoke detectors. I purchased these detectors which have stopped working before their expected lifespan of 10 years. The model number is SMCSM10-Z, and the serial number is U[redacted]. Unfortunately, I do not have the receipts for these, so the retailer directed me to contact you for warranty assistance. Could you please help replace these detectors for me? Below, I have included my contact information: Manu Patel 28 Ivybridge Drive Brampton, Ontario, L6V2X2 Canada I appreciate your attention to this matter. Thank you, Manu