Are there any troubleshooting steps for common router issues?

Asked 6 months ago
Yes, there are several troubleshooting steps that can help resolve common router issues. Firstly, power cycle the router by unplugging it, waiting for 10 seconds, and then plugging it back in. This can fix temporary connectivity issues. Next, check the network cables to ensure they are properly connected. If there is no internet connection, reset the modem by pressing the reset button for 10 seconds. Additionally, update the router's firmware regularly to maintain optimal performance. Clear the browser cache and cookies, as these can sometimes cause browsing problems. Lastly, if all else fails, perform a factory reset by pressing the reset button for 30 seconds. This restores the router to its default settings. If the issue persists, consider contacting our technical support team for further assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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