SEPTA Phone Number

Call SEPTA customer service faster with GetHuman

+1 215-580-7800
Customer service
Current Wait: 8 mins (2m avg)
Hours: Mon-Fri 6am-8pm EST, Sat&Sun: 8am-6pm; best time to call: 9am
Get to a live person fastest: Press 0
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Reasons customers like you called recently

I am new here and need help. I would lik to know the direction and how much septa train...
I was wondering if the ** bus is delayed or if it's not coming or something because I'm...
Can you tell me earliest *** to Lawrence Park shopping that picks up at Primos train st...
I'm SEPTA retire worker and I need to renew my SEPTA pass what to do and where to get h...
My username and password for my key card is not working
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Customer Number +1 215-580-7800 - by the Numbers

Phone number to dial+1 215-580-7800
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-8pm EST, Sat&Sun: 8am-6pm
Best time to dial9am
Navigate phone maze to a humanPress 0
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, facebook, twitter
Quality of communication93%
Quality of help71%
Customer votes475
Information last updatedTue Mar 21 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

SEPTA's Best Toll-Free/800 Customer Phone Number

This is SEPTA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SEPTA agent. This phone number is SEPTA's Best Phone Number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +1 215-580-7800 include and other customer service issues. Rather than trying to call SEPTA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or twitter. In total, SEPTA has 1 phone number. It's not always clear what is the best way to talk to SEPTA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SEPTA - by phone or otherwise

While +1 215-580-7800 is SEPTA's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via facebook.com/septaphilly for Customer Service. If you think this information is inaccurate or know of other ways to contact SEPTA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SEPTA.

What is GetHuman's Relationship to SEPTA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SEPTA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

SEPTA Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All SEPTA contacts
SEPTA Phone NumberBEST
SEPTA on Twitter
SEPTA on FB/Messenger
General customer information

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