SEPTA Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about SEPTA customer service, archive #1. It only includes a single issue, reported on August 22, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.
At 4:14am on a Tuesday, once more, the 47 @3:47am at 7th Street & Oregon Avenue was a no-show. I have reported this issue multiple times. I consistently rely on this bus for work as I am employed overnight at UPS. I pay $25.50 weekly for transportation that is proving to be inconsistent. I kindly request reimbursement for the 14 occasions the 47 bus failed to arrive at 3:47am. Residing close to 3rd and Allegheny, the distance is too far to walk, yet I have had to consider this option due to the numerous occasions the 47 bus has not shown up promptly. Your attention to this matter is greatly appreciated.