Ross Dress for Less Customer Service

Phone Number & Contact Info

Ross Dress for Less's Best Phone Number

800-289-7677
Toll-free·Calls Customer Service·Most popular Ross Dress for Less number
Q:

How do I talk to a live human at Ross Dress for Less?

A:Press '3' for customer service, or '0' for a receptionist/operator.
Q:

Does Ross Dress for Less offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ross Dress for Less phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press '3' for customer service, or '0' for a receptionist/operator.
Below are some clips we've found from Ross Dress for Less's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Rausch Sturm. If you know your party's extension, please press one. If you know your party's name, please press two."
Excerpt from a call with Ross Dress for Less
Monday, January 8, 2024 8:55 PM

The first phone menu

"If you're calling for a store location, please press five. If you're calling about Ross Computers or phone problems, please press six. If you need directions to the corporate office, please press seven. If you're calling for payroll department, please press eight. If you need to hear these options again, please press nine. Otherwise, please press zero, and the receptionist will be with you as soon as they are available. Thank you.
Welcome to Ralphs Stores. If you know your party's extension, please press one.
If you know your party's name, please press two."
Excerpt from a call with Ross Dress for Less
Sunday, March 10, 2024 11:43 PM

After you press 3

"If you're calling for our buying off Wait while I transfer your call. Thank you for contacting Ross customer service. Our business hours are Monday through Friday, six AM to six PM Pacific Standard Time. To provide you with quality customer assistance, we collect minimal personal information. For deep details on how we handle your personal information, please see our privacy policy at raw stores dot com. You may also submit a service request through our contact us page at ross stores dot com. To continue with your call, please choose from one of the following options. Your call may be monitored or recorded for quality assurance and training purposes.
Press one if you're calling with a service inquiry.
Press two if you're calling about your Ross credit card, and your call will be transferred to a bank customer service agent."
Excerpt from a call with Ross Dress for Less
Monday, January 8, 2024 8:55 PM

What are the hours and when should I call?

Ross Dress for Less operates the call center for this 800-289-7677 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 223 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ross Dress for Less phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ross Dress for Less staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ross Dress for Less is Sunday. The most busy day to call is Saturday, which averages 153% more phone calls by comparison. Again, this is based on a sample of 223 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Ross Dress for Less

In summation, the best day to call Ross Dress for Less is Monday.

Why Customers Call Ross Dress for Less

If you have time to do a bit of reading before you call Ross Dress for Less, we recommend you read over some of our problem-specific articles.

What is Ross Dress for Less?

Ross Dress for Less is a popular discount retail chain that offers a wide variety of affordable clothing, accessories, home decor, and beauty products. With over 1,500 locations across the United States, Ross aims to provide customers with quality merchandise at discounted prices. The store offers brand-name and designer items at a fraction of the original cost, catering to budget-conscious shoppers. Ross Dress for Less is known for its ever-changing inventory, offering an exciting treasure hunt experience for customers looking for great deals. Whether you're searching for fashionable clothing or stylish home goods, Ross Dress for Less offers an affordable shopping destination for individuals and families alike.

Where are Ross Dress for Less stores located?

Ross Dress for Less stores are located throughout the United States, with over 1,500 locations across 39 states. Our stores can be found in various major cities, suburbs, and shopping centers, providing convenience and accessibility to our customers. Whether you live on the East Coast, West Coast, or anywhere in between, chances are there is a Ross Dress for Less store nearby. To find the closest store to your location, you can utilize our store locator feature on our website or mobile app. We are committed to bringing affordable and stylish clothing, accessories, and home goods to communities across the country, making it easy for customers to shop with us no matter where they are.

What are Ross Dress for Less store hours?

Ross Dress for Less store hours vary by location. Generally, our stores operate from Monday to Saturday, opening at 9:00 am and closing at 10:00 pm. On Sundays, our stores open at 10:00 am and close at 9:30 pm. However, it is important to note that these hours may differ during holidays, grand openings, or other special events. To find the specific hours of your nearest Ross Dress for Less store, you can use our store locator on our website or contact the store directly. We strive to provide our customers with flexible shopping hours, allowing you to visit our stores at your convenience and enjoy our great selection of discounted fashion and home decor products.

Top Ross Dress for Less customer service problems

Click the link above to get answers to just about any Ross Dress for Less customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ross Dress for Less, and their purpose. Are any of these similar to the reason you are trying to call?
Missing store credit: "I returned a sweater but never received the store credit by mail."
- From a call lasting 2m 44s , Jan 8, 2024 8:55 PM
Refund status inquiry: "I'm trying to see what would happen to my refund after canceling my card."
- From a call lasting 6m 30s , Jan 5, 2024 2:01 PM
Making payment over phone: "I'd like to make a payment, ma'am."
- From a call lasting 10m 58s , Jan 3, 2024 10:19 PM

Conclusion and closing notes

This is Ross Dress for Less's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ross Dress for Less agent. This phone number is Ross Dress for Less's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-7677 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ross Dress for Less first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ross Dress for Less has 1 phone number. It's not always clear what is the best way to talk to Ross Dress for Less representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ross Dress for Less. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ross Dress for Less. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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