A:Dial 3 to get an agent.Our free phone can also navigate phone menus to get a live human at Ronzoni for you.
Q:
Does Ronzoni offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm.The least busy day is Tuesday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ronzoni below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ronzoni phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Dial 3 to get an agent
Below are some clips we've found from Ronzoni's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Hello.
Thank you for calling the Pasta consumer helpline. If you're calling about Ronzoni pasta, please press one.
For all other pasta brands, press two."
Excerpt from a call with Ronzoni
Wednesday, March 27, 2024 9:56 PM
What are the hours and when should I call?
Ronzoni operates the call center for this 800-730-5957 phone number Mon-Fri 9am-5pm.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ronzoni call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ronzoni phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ronzoni staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ronzoni is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Ronzoni is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ronzoni staffs the call center well on Tuesday.
Why Customers Call Ronzoni
If you have time to do a bit of reading before you call Ronzoni, we recommend you read over some of our problem-specific articles.
The cooking time for Ronzoni pasta varies depending on the type and shape of the pasta. In general, our traditional white pasta usually cooks al dente in about 7-8 minutes, while our whole wheat pasta may take a minute or two longer. For specialty shapes like elbows or rotini, it is recommended to cook for 8-10 minutes, while larger shapes like lasagna or manicotti may need to cook for 10-12 minutes. However, we always recommend checking the package instructions for specific cooking times and preferences. Overcooking may result in softer pasta, while undercooking may result in a firmer texture. Ultimately, it is best to taste the pasta to determine the desired level of doneness.
Yes, Ronzoni pasta products are suitable for vegetarians. All of our pasta varieties are free from animal-based ingredients, making them a great choice for vegetarian diets. Our pasta is made from durum wheat semolina and water, without the addition of eggs or any animal-derived substances. We understand the importance of providing options that align with various dietary preferences, and we are committed to producing pasta that vegetarians can enjoy. From spaghetti to penne, our wide range of pasta shapes can be enjoyed in various vegetarian recipes, providing a versatile and satisfying meal option. Rest assured that Ronzoni pasta is a vegetarian-friendly choice for those seeking delicious and flavorful pasta dishes.
Yes, all Ronzoni pasta products are Kosher certified. We understand the importance of providing options that meet various dietary requirements, and we are proud to offer a range of pasta products that meet Kosher standards. Our dedication to quality and inclusivity means that all our pastas are made using Kosher-certified ingredients and production processes. Look for the Kosher symbol on our packaging to ensure that you are purchasing a certified product. Whether you're enjoying our classic spaghetti, linguine, or any of our other delicious pasta varieties, you can trust that Ronzoni products are Kosher-certified, making them a suitable choice for those following a Kosher diet.
Click the link above to get answers to just about any Ronzoni customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ronzoni, and their purpose. Are any of these similar to the reason you are trying to call?
Customer dissatisfied with product: "I'm very disappointed with your product."
- From a call lasting 6m 48s , Nov 12, 2024 6:45 PM
Seeking help: "I need assistance, please."
- From a call lasting 2m 25s , Mar 30, 2024 1:22 AM
Information about why customers call Ronzoni is extracted from issues that customers have reported to GetHuman.
This is Ronzoni's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ronzoni agent. This phone number is Ronzoni's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-730-5957 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Ronzoni first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ronzoni has 1 phone number. It's not always clear what is the best way to talk to Ronzoni representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ronzoni. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ronzoni. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.