Rogers Cable Customer Service

Calling Rogers Cable was really easy and straightforward. The company has a robust online menu, making it simple to get to where I needed to be and ask my questions. I was asked if I was an existing Rogers customer or a new customer, and I said I was a new customer. Upon doing this, that meant I didn't have to provide an account or phone number to prove that I was with Rogers.

I got through the menu in a matter of minutes and was almost immediately connected to Shawn, who asked for my name and how he could assist me. I said that I was going to be moving soon and wanted to know what prices would be for cable and internet. Shawn asked what address I would be setting up services at, and I said that I didn't know my address yet, as I was waiting on my complex to provide it. He said that wasn't a problem and he could provide pricing on the basic bundle.

He then asked how many people would be using the internet and if anyone would be working from home so that he could get the best plan possible for our needs. I said we'd have two people using it and I worked from home, so he recommended going no lower than the 500 MB internet service. He told me that plan would start at $109.99 CAD per month. I then asked what the next-highest plan, and he told me that the 1.5 GB service was available for $119.99 per month. I then thanked him for the information and we ended the call.

Overall, I was really pleased with this call. Getting through was very easy, with no delays or issues getting any questions answered. If I do ever need help from Rogers, I would use this number without hesitation.