Rogers Cable Billing

Phone Number & Getting a Rep

Rogers Cable Billing number

888-764-3771
Toll-free·Calls Billing·See main phone number & contact info
Q:

How do I talk to a human at this Rogers Cable number?

A:Press 1 for English, then press the star button, next press 0.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Sun 7am-12am ET. The least busy day is Sunday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Rogers Cable Billing?

A:The average hold time is 9 minutes and 9 seconds. The longest hold times are on Monday, and the shortest are on Friday.

All Rogers Cable customer service contact information

This is the #2 most popular Rogers Cable phone number out of 2. Click above to go back to the main customer service number and other contact information, including Rogers Cable email addresses, twitter handles, and live chat options.

More Rogers Cable Customer Phone Numbers

Customer Service

800-880-3452
Main phone number · Toll-free · Mon-Sun 7am-12am ET · Press 1, then 1, then 1 again in quick succession. · For billing and payments, press 1. For technical support, press 2. For sales, press 3. For account changes and other inquiries, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Rogers Cable phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then press the star button, next press 0.
Here is how our research team describes the way the Rogers Cable phone system greets you: Please enter your phone number, then press pound. If you are new to Rogers, press star.
Below are some clips we've found from Rogers Cable's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Rogers. For English, press one. We're currently experiencing a service outage."
Excerpt from a call with Rogers Cable
Friday, January 5, 2024 1:20 AM

They may ask you to enter information with the dial pad

"Welcome to Rogers.
For English, press one.
Please enter your phone number then for billing and payment inquiries, press one."
Excerpt from a call with Rogers Cable
Tuesday, November 19, 2024 12:00 AM

They may need to look up your account

"If new to Rogers Please give me a moment to look up your account."
Excerpt from a call with Rogers Cable
Friday, November 8, 2024 5:05 PM

The first phone menu

"Welcome to Rogers. For English, press one.
Please enter your phone number then press pound.
If new to Rogers, press star."
Excerpt from a call with Rogers Cable
Saturday, September 21, 2024 2:24 AM

What are the hours and when should I call?

Rogers Cable operates the call center for this 888-764-3771 phone number Mon-Sun 7am-12am ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,371 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rogers Cable phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rogers Cable staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Rogers Cable is Sunday. The most busy day to call is Thursday, which averages 138% more phone calls by comparison. Again, this is based on a sample of 2,371 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday, which is 589% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Longest
Tue
Wed
Thu
Fri
Shortest
Sat

The best time to call

In summation, the best day to call Rogers Cable is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Rogers Cable staffs up on Friday to handle the higher call volume, and that makes it the best time to call.

Why call this Rogers Cable number?

Below is a sample of recent calls to Rogers Cable, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 10m 50s , Feb 18, 2025 5:23 PM
: ""
- From a call lasting 47s , Dec 26, 2024 4:11 PM
: ""
- From a call lasting 13m 36s , Dec 18, 2024 4:00 PM
: ""
- From a call lasting 12s , Dec 18, 2024 4:00 PM
Inquiring about internet cost: "How much would it cost to have Internet?"
- From a call lasting 16m 42s , Dec 17, 2024 8:32 PM
: ""
- From a call lasting 55s , Dec 10, 2024 4:55 PM
: ""
- From a call lasting 14s , Dec 3, 2024 8:41 PM
: ""
- From a call lasting 18s , Dec 2, 2024 6:04 PM
: ""
- From a call lasting 43s , Nov 19, 2024 12:00 AM
: ""
- From a call lasting 1m 31s , Nov 18, 2024 11:54 PM

Calling this Rogers Cable Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Jun 12, 2024

When calling this number, it's important to remember that Rogers can actually look up your phone number while you're on the phone, so unless you're calling from a Canadian number, you won't be able to get services.

At one point, Rogers did offer services in the United States, but those services ended in 1989. That led to an awkward exchange when I called and the customer service representative was confused by my call. I got through the menu just fine and was able to select becoming a new Rogers customer for cable and internet, and I was almost immediately connected with a representative.

She warmly welcomed me and asked me why I was calling, and I told her I'd like to get pricing on cable packages. She said that she would be happy to do that for me and said that pricing depends on several factors. She asked if I was a Rogers customer, and I said I was not. She then noticed my phone number and asked if I was calling from the States. I said that I was, and she said that Rogers doesn't serve the United States market and she'd be unable to fulfill my request. I said I understood and ended the call.

Based on this, it seems that the Rogers representatives do know their stuff and have a keen eye for details, and getting through the automated system was a breeze. If you're actually a Canadian customer, I'd definitely use this number to get assistance from Rogers. However, if you're not located in Canada, this number won't be of any use to you.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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