Residential Credit Solutions (RCS) Customer Service

Phone Number & Contact Info

Residential Credit Solutions (RCS)'s Best Phone Number

800-737-1192
Toll-free·Calls Customer Service·Most popular Residential Credit Solutions (RCS) number
Q:

How do I talk to a live human at Residential Credit Solutions (RCS)?

A:Press 1 then 2 then 0# until transferred
Q:

Does Residential Credit Solutions (RCS) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Residential Credit Solutions (RCS) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 2 then 0# until transferred

What are the hours and when should I call?

Residential Credit Solutions (RCS) operates the call center for this 800-737-1192 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Residential Credit Solutions (RCS) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Residential Credit Solutions (RCS) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Residential Credit Solutions (RCS) is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Residential Credit Solutions (RCS)

In summation, the best day to call Residential Credit Solutions (RCS) is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Residential Credit Solutions (RCS) staffs the call center well on Tuesday.

Why Customers Call Residential Credit Solutions (RCS)

If you have time to do a bit of reading before you call Residential Credit Solutions (RCS), we recommend you read over some of our problem-specific articles.

What is Residential Credit Solutions (RCS)?

Residential Credit Solutions (RCS) is a leading mortgage servicer dedicated to assisting homeowners with their loan needs. With a focus on distressed mortgage assets, RCS offers a range of solutions to help borrowers who are facing financial difficulties or struggling to make their mortgage payments. As a specialized servicer, RCS works closely with borrowers to find personalized and sustainable resolutions, such as loan modifications or refinancing options. Committed to transparency and excellent customer service, RCS aims to provide homeowners with the support and guidance they need to navigate the complexities of homeownership. With a team of experienced professionals, RCS strives to empower borrowers to achieve long-term financial stability while maintaining a dignified homeownership experience.

What is the interest rate for RCS loans?

The interest rates for RCS loans vary depending on several factors, including the loan amount, term, and the borrower's creditworthiness. As a mortgage servicing company, RCS works with various lending institutions and investors, allowing them to offer competitive interest rates. These rates are typically influenced by market conditions and can change over time. To get accurate and up-to-date information on the current interest rates for RCS loans, it is recommended to contact the company directly or visit their website. Their team of dedicated professionals will be happy to assist and provide personalized rates based on individual circumstances.

What types of loans does RCS offer?

RCS offers a range of loan solutions tailored to meet various residential needs. Our loan portfolio includes options such as conventional loans, government-backed loans like FHA and VA loans, as well as jumbo loans. Whether you are a first-time homebuyer, looking to refinance your current mortgage, or seeking financing for a higher-priced property, RCS has the right loan for you. Our conventional loans provide competitive rates and flexible terms, while FHA loans offer low down payment options and VA loans cater to eligible veterans and military personnel. Additionally, our jumbo loans provide financing for larger loan amounts. Regardless of your specific loan requirements, RCS is dedicated to helping you find the perfect loan solution that best suits your unique circumstances.

Top Residential Credit Solutions (RCS) customer service problems

Click the link above to get answers to just about any Residential Credit Solutions (RCS) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Residential Credit Solutions (RCS)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Residential Credit Solutions (RCS) agent. This phone number is Residential Credit Solutions (RCS)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-737-1192 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Residential Credit Solutions (RCS) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Residential Credit Solutions (RCS) has 1 phone number. It's not always clear what is the best way to talk to Residential Credit Solutions (RCS) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Residential Credit Solutions (RCS). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Residential Credit Solutions (RCS). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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